Liverpool FC

Recruiting Now


Chefs - Commis Chef

Term: Match Days - Casual Work

Location: Liverpool Football Club, Anfield Road, Anfield, Liverpool, L4 0TH

Salary: 9.50 Per Hour

Application closing date: On going.

Our hard-working team of chefs need a new player... could this be you? Are you looking to bring some creativity and commitment to an aspiring team?

Working in our state-of-the-art kitchens our brigade of chefs are responsible for preparing, cooking and serving a variety of high quality menus for over approximately eight thousand covers on matchdays.

Because of the high standards and the demanding nature of this job, the successful candidates will need to have relevant catering industry qualifications to be considered for this role. Experience is desirable but not essential at this level.

Please apply only if you can provide qualifications or references to support your application.

Key Person Specifications / Responsibilities:

  • Supplying the highest possible levels of customer care and service whether in the public eye or back of house areas.
  • To ensure that all food items are prepared for service as per the specification and at the correct time.
  • To systematically maintain the standards set by the Lead Chef for food preparation and presentation.
  • To ensure all mis-en-place is carried out prior to service.
  • To continuously adhere to food hygiene regulations and cleaning schedules.
  • To undergo training/retraining as required.
  • To ensure that all foods are stored correctly in the dry stores and fridges as per hygiene regulations.
  • To ensure that stock is rotated correctly.
  • To be fully aware of the Accident, Maintenance Fault & Fire reporting procedures for your department.
  • To understand how the health and safety policy affects your department and how it links in with the rest of the Club.

 

Additional Information:

As responsible recruiters Liverpool Football Club will require all applicants under 18 to provide parental consent as part of the recruitment process.

Proof of eligibility to work within the UK must be provided at first interview.

Applicants must live within easy travelling distance from Anfield.

Liverpool FC is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all Staff and Volunteers to share this commitment.

Chefs - Lead Chef

Term: Match Days - Casual Work

Location: Liverpool Football Club, Anfield Road, Anfield, Liverpool, L4 0TH

Salary: £14.75 per hour

Application closing date: On going.

Our hard-working team of chefs need a new player... could this be you? Are you looking to bring some creativity and commitment to an aspiring team?

Working in our state-of-the-art kitchens our brigade of chefs are responsible for preparing, cooking and serving a variety of high quality menus for over approximately eight thousand covers on matchdays. Our Lead Chefs must have the leadership skills and experience to oversee the smooth running of a kitchen operation for a level of hospitality within the Stadium.

Because of the high standards and the demanding nature of this job, the successful candidates will need to have relevant catering industry qualifications and experience to be considered for the relevant Chef grade you have applied for.

Please apply only if you can provide qualifications or references to support your application.

Person Specification & Responsibilities:

  • Supervises assigned team to ensure performance is at expected level during food preparation and delivery whilst adhering to Food & Beverage Policies.
  • Demonstrates the ability to delegate and organise tasks.
  • Exhibits managerial talents by personally performing tasks while leading the staff and managing all food related functions and match day kitchen operations.
  • Possesses excellent communication skills to listen, influence, and encourage others.
  • This individual is good at leading by example and achieving targets within predetermined deadlines.
  • Possesses effective conflict management skills and an ability to work under pressure in a fast-paced environment.
  • Demonstrates knowledge of high-quality food products, presentations and flavour.
  • Ensures compliance with food handling and sanitation standards.
  • Ensures compliance with all applicable laws and regulations.
  • Maintains food storage standards.
  • Operates and maintains all department equipment and reports malfunctions.
  • Supports procedures for food & beverage portion and waste controls.
  • Must have good training / facilitator skills.
  • Must be willing to undergo training or retraining as required.
  • To be fully aware of the Accident, Maintenance Fault & Fire reporting procedures for your department.
  • To understand how the health and safety policy affects your department and how it links in with the rest of the Club.

 

Additional Information:

 Proof of eligibility to work within the UK must be provided at first interview.

Applicants must live within easy travelling distance from Anfield.

Liverpool FC is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all Staff and Volunteers to share this commitment.

Chefs - Sous Chef

Term: Match Days - Casual Work

Location: Liverpool Football Club, Anfield Road, Anfield, Liverpool, L4 0TH

Salary: £13.25 Per Hour

Application closing date: On going.

Our hard-working team of chefs need a new player... could this be you? Are you looking to bring some creativity and commitment to an aspiring team?

Working in our state-of-the-art kitchens our brigade of chefs are responsible for preparing, cooking and serving a variety of high quality menus for over approximately eight thousand covers on matchdays. Our Sous Chefs assist our Lead Chefs and ensure the smooth running of a kitchen operation for a level of hospitality within the Stadium.

Because of the high standards and the demanding nature of this job, the successful candidates will need to have relevant catering industry qualifications and experience to be considered for the relevant Chef grade you have applied for.

Please apply only if you can provide qualifications or references to support your application.

Key Person Specifications / Responsibilities:

  • To utilise Food and Beverage culinary management & leadership experience to assist with the supervision of kitchen operations and a team of staff.
  • Must possess knowledge of governmental regulations / safety standards and adhere to them.
  • To understand key catering and operational procedures.
  • Must possess extensive knowledge of food handling and sanitation standards.
  • Must have knowledge and experience of menu composition.
  • Must be an effective communicator (verbal, listening, writing) with an ability to influence and manage conflict.
  • Must have strong decision-making and problem-solving skills.
  • Maintain confident leadership in a fast-paced environment to coordinate and maximise labour productivity.
  • Be professional and take pride in work through maintaining good presentation.
  • Provide and adhere to operational instruction.
  • Undertake or offer training as required.
  • To be fully aware of the Accident, Maintenance Fault & Fire reporting procedures for your department.
  • To understand how the health and safety policy affects your department and how it links in with the rest of the Club.

 

Additional Information:

Proof of eligibility to work within the UK must be provided at first interview.

Applicants must live within easy travelling distance from Anfield.

Liverpool FC is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all Staff and Volunteers to share this commitment.

Chefs - Vip Live Cook Box Chef

Term: Match Days - Casual Work

Location: Liverpool Football Club, Anfield Road, Anfield, Liverpool, L4 0TH

Salary: Dependant on Chef grade

Application closing date: On going.

Our hard-working team of chefs need a new player... could this be you? Are you looking to bring some creativity and commitment to an aspiring team within a privileged environment?

Liverpool Football Club are looking for Chefs that not only have a high skill set but also have the personality to engage with and cook for VIP guests in Executive Suites on match days. This role will involve using state of the art live cook tables in the Main Stand.

Working in our state-of-the-art kitchens our brigade of chefs are responsible for preparing, cooking and serving a variety of high quality menus for over approximately eight thousand covers on matchdays. Our Box Chefs must have the personality and skill set to oversee the smooth running of a bespoke kitchen operation for an executive suite within the Stadium for up to 24 guests.

Because of the high standards and the demanding nature of this job, the successful candidates will need to have relevant catering industry qualifications and experience to be considered for the relevant Chef grade you have applied for.

Please apply only if you can provide qualifications or references to support your application.

Key Person Specification & Responsibilities:

  • Supervises assigned chef team within the Executive Suite to ensure performance is at expected level during food preparation and delivery whilst adhering to Food & Beverage Policies.
  • Must demonstrate an ability to provide world-class customer service and a passion for their work.
  • Must possess a high-level of confidence to work alone in a fast-paced environment, to cook and meet predetermined deadlines for service.
  • Must have excellent communication skills (listening, persuading, conflict management).
  • Must be able to liaise with guests to obtain feedback on food service and delivery and effectively manage problems and complaints.
  • Must have extensive knowledge of food handling and sanitation standards.
  • A high level of knowledge regarding menu composition is required.
  • Must be prepared to systematically maintain the standards set by the Lead Chef for food preparation and presentation.
  • Ensure food temperature checks are carried out as directed by company policy.
  • Ensure all mis-en-place is carried out prior to service.
  • Must continuously adhere to food hygiene regulations and cleaning schedules.
  • Must be prepared to undergo training as required.
  • Demonstrates knowledge of high-quality food products, presentations and flavour.
  • Operates and maintains all suite equipment and reports malfunctions.
  • To be fully aware of the Accident, Maintenance Fault & Fire reporting procedures for your department.
  • To understand how the health and safety policy affects your department and how it links in with the rest of the Club.

 

Additional Information:

Proof of eligibility to work within the UK must be provided at first interview.

Applicants must live within easy travelling distance from Anfield.

Liverpool FC is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all Staff and Volunteers to share this commitment.

Chefs – Chef De Partie

Term: Matchdays - Casual Work

Location: Liverpool Football Club, Anfield Road, Anfield, Liverpool, L4 0TH

Salary: £11.75 per hour

Application closing date: On going.

Our hard-working team of chefs need a new player... could this be you? Are you looking to bring some creativity and commitment to an aspiring team?

Working in our state-of-the-art kitchens our brigade of chefs are responsible for preparing, cooking and serving a variety of high quality menus for over approximately eight thousand covers on matchdays.

Because of the high standards and the demanding nature of this job, the successful candidates will need to have relevant catering industry qualifications and experience to be considered for the relevant Chef grade you have applied for.

Please apply only if you can provide qualifications and references to support your application.

 

Key Person Specification & Responsibilities:

  • Supplying the highest possible levels of customer care and service whether in the public eye or back of house areas.
  • To ensure that all food items are prepared for service as per the specification and at the correct time.
  • To systematically maintain the standards set by the Lead Chef for food preparation and presentation.
  • To ensure food temperature checks are carried out as directed by company policy.
  • To ensure all mis-en-place is carried out prior to service.
  • To continuously adhere to food hygiene regulations and cleaning schedules.
  • To train and encourage other members of the department as required.
  • To undergo training/retraining as required.
  • To check deliveries and record them as directed by company policy.
  • To ensure that all foods are stored correctly in the dry stores and fridges as per hygiene regulations.
  • To be fully aware of the Accident, Maintenance Fault & Fire reporting procedures for your department.
  • To understand how the health and safety policy affects your department and how it links in with the rest of the Club.

 

Additional Information:

Proof of eligibility to work within the UK must be provided at first interview.

Applicants must live within easy travelling distance from Anfield.

Liverpool FC is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all Staff and Volunteers to share this commitment.

Concourse Supervisors - Retail Catering

Term: Match Days / Events - Casual Work

Location: Liverpool Football Club, Anfield Road, Anfield, Liverpool, L4 0TH

Salary: £13.25 Per Hour

Application closing date: 16/08/2020

Concourse Supervisors will oversee the management of several busy kiosks, containing Kiosk Team Leaders and Kiosk Staff situated within one of our busy concourses located within our four stands, as well as in our external fan zones. Each match our kiosks will serve over 45,000 customers a variety of food and beverage products in an extremely fast paced environment. This role could also oversee the management of food and beer mobile sellers within the relevant concourse.

You will work as part of a team that is directed by a Stand Manager and in turn Retail Catering Managers. We want you to go above and beyond our customer expectations and to assist us in being leaders in what we do, to attain first place within Visit Football, and to be financially successful.  We want you to ensure all of our spectators have the best experience a football stadium could offer.  

Management of these concourses combines strategic planning, strong organisational skills with a high level of initiative. You should be a committed natural leader with strong management skills, the ability to build a rapport with customers and staff alike and set the standards to sustain effort in order to achieve exceptional customer service.

You also need to be capable of developing a diverse team, by leading from the front, to act as a role model for the staff. This is a practical role and you must have the stamina and ability to work under pressure and make decisions. You must be well presented with a friendly, approachable attitude and an ability to show confidence when welcoming customers to Anfield.

Concourse Supervisors are essential in fostering teamwork to assist with set up, operation, administration and achievement of financial targets on a match / event day.  

 

Key Person Specifications & Responsibilities: 

  • Excellent customer and client awareness always.
  • Confident individual with excellent inter-personal skills.
  • Able to work unsupervised and use own initiative.
  • Strong leadership skills – with an ability to cope under pressure in a busy fast paced environment.
  • Attention to detail.
  • Knowledge of and qualifications relating to food handling.
  • Ability to work to strict pressured deadlines.
  • Ensure all areas (kiosks and concourse) are clean and tidy before, during and after each shift.
  • Maintain accurate stock levels.
  • Ensure all areas (kiosks and concourse) are set and ready for open.
  • Ensure all food safety documents are filled out and filed accurately and provided to Stand Manager where applicable.
  • Work with Retail Manager & Stand Managers to build a culture of teamwork with chefs, stores and safety team ensuring all outlets run smoothly.
  • Manage on the job training and promote excellent customer service.
  • Participate in staff training when required.
  • Follow cash handling procedures accurately and as instructed by management.

 

Previous experience of working in the events industry is desirable.  Experience of working within a catering environment is essential to the role.  Concourse Supervisors are expected to ensure compliance with all relevant Club policies including health and safety, as well as maintaining all relevant legal, regulatory, ethical and social requirements.  Concourse Supervisors must always maintain a professional image when representing Liverpool Football Club and ensure confidentiality relating to any information gained regarding the Club and its personnel.

 

Additional Information:

A requirement of the role is to come into contact with alcohol and where necessary to serve and move alcoholic products around the stadium.

Due to the above all applicants must be 18 or over. Experience of working in a similar environment with managerial experience is desirable for this role.

Proof of eligibility to work within the UK must be provided at first interview.

By applying for this role you consent to being considered for any role within the Hospitality, Tourism and Events Department.

Applicants must live within easy travelling distance from Anfield.

Liverpool FC is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all Staff and Volunteers to share this commitment.

Food & Beer Mobile Sellers - Hawkers

Term: Match Days / Events - Casual Work

Location: Liverpool Football Club, Anfield Road, Anfield, Liverpool, L4 0TH

Salary: £9.30 Per Hour Plus Incentives

Application closing date: On going.

As a Hawker you are responsible for achieving consistently high service standards by serving food and drinks from a backpack based at a fixed point on matchdays within the concourses at our Anfield Stadium. Your role is to work individually or as part of a team to deliver outstanding customer service to our fans by providing a mobile service reducing queues on a busy concourse.

We want you to go above and beyond our customer expectations and to assist us in being leaders in what we do, to attain first place within Visit Football, and to be financially successful.  We want you to ensure all of our spectators have the best experience a football stadium could offer.  We are looking for someone with a great personality and initiative to share their passion for the hospitality industry in delivering service with a smile.  For our hawkers that have a talent for selling we offer enhanced pay rates for every target that is met. The more you sell the more you can earn.

 

Key Person Specifications & Responsibilities:

  • Be professional and friendly when welcoming guests onto the concourse.
  • Duties will include serving alcoholic beverages, taking payment for drinks and dealing with members of the public.
  • Taking instruction from Team Leaders, Supervisors and Managers to ensure proper stock management/rotation and replenishment.
  • Carry a backpack weighing up to 20 kgs.
  • Take and fulfil orders accurately and use the EPOS system to do so.
  • Ensure all cash handling procedures are adhered to and processed accurately.
  • Maintain a fast-paced experience, service 2 hours before and throughout the football match.
  • Maintain a clean and organised working area throughout entire shift.
  • Leave work area and equipment in a pristine condition at the end of the shift.
  • Take pride in yours and your areas presentation and be a positive ambassador of the club for all events.
  • Candidates must have a pass at GCSE Maths or equivalent to prove numeracy skills which is a significant part of the job role.

 

Food & Beer Mobile Sellers are expected to ensure compliance with all relevant Club policies including health and safety, as well as maintaining all relevant legal, regulatory, ethical and social requirements.  Food & Beer Mobile Sellers must always maintain a professional image when representing Liverpool Football Club and ensure confidentiality relating to any information gained regarding the Club and its personnel.

Additional Information:

PLEASE NOTE - successful applicants in some areas will be required to carry a backpack weighing 15 kilograms or more for the duration of a five-hour shift.

As this role requires handling alcohol applicants must be 18 or over. Experience of working in a similar environment is desirable but not essential for this role.

Proof of eligibility to work within the UK which must be provided at first interview.

By applying for this role, you consent to being considered for any role within the Hospitality, Tourism and Events Department.

Applicants must live within easy travelling distance from Anfield. 

Liverpool FC is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all Staff and Volunteers to share this commitment.

Hospitality Bar Staff

Term: Match Days - Casual Work

Location: Liverpool Football Club, Anfield Road, Anfield, Liverpool, L4 0TH

Salary: £9.30 Per Hour

Application closing date: 16/08/2020

Reporting to our Bar Supervisors, Hospitality Bar Staff work in the hospitality suites in our Anfield Stadium looking after our guests.

Working as part of a team directed by our Bar Supervisors and Room Managers your will role will be to ensure that all our customers have an enjoyable and memorable experience.

We require you to be well presented, friendly, approachable and have an eye for detail. You must be able to work using your own initiative as well as working within a team. We want to you to be as passionate about great service as we are.

If you enjoy working and interacting with people, then we want to hear from you.

 

Key Person Specifications / Responsibilities:

  • Have a high level of confidence and dedication.
  • Perform well within a team, building and maintaining good relationships.
  • Ability to adapt to different working environments.
  • Have a good knowledge of beverages available on the bar menu.
  • Provide a welcoming atmosphere to all guests.
  • Ensure an exceptional standard of service to all customers.
  • Ability to deal with customer requests and queries efficiently.
  • Preparing the bar areas for service.
  • Assist in keeping the bar and front of house area clean and tidy.
  • Taking orders and serving drinks and occasionally food to customers.
  • Preparing requested drinks orders made by other members of the team.
  • Stock control and rotation throughout service including stock transfers and waste. 
  • Operating tills and cash handling as well as the use of hand-held ordering systems.
  • Taking and processing payments from customers.
  • Cleaning down the bar area.
  • Restocking all the fridges at the end of the shift.
  • Ability to multitask and prioritise during busy periods.
  • Willing to take on jobs to balance the team work load.
  • Abide by and enforce all licensing laws including challenge 25.
  • Attend mandatory and other training as required including online training.
  • Comply with all company policies and procedures.

 

Additional Information:

As this role requires handling alcohol applicants must be 18 or over. Experience of working behind a bar is desirable but not essential for this role.

Proof of eligibility to work within the UK must be provided at first interview.

By applying for this role, you consent to being considered for any role within the Hospitality, Tourism and Events Department.

Applicants must live within easy travelling distance from Anfield.

Liverpool FC is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all Staff and Volunteers to share this commitment.

Hospitality Bar Supervisor

Term: Match Days - Casual Work

Location: Liverpool Football Club, Anfield Road, Anfield, Liverpool, L4 0TH

Salary: £10.25 Per Hour

Application closing date: 16/08/2020

The successful candidate will be required to supervise busy bars in a variety of different hospitality areas on a Matchday.

Bar Supervisors need to ensure that the bar operates smoothly and efficiently throughout service, while maintaining a high level of customer experience.

You should be a committed natural leader with strong management skills, the ability to build a rapport with clients and staff alike and set the standards to sustain effort to achieve exceptional customer service.

You also need to be able to develop a diverse team, by leading from the front, to act as a role model for the staff by showing a commercial awareness and a strong desire to succeed. This is a “Hands On” role and you must have the stamina and ability to work under pressure and make decisions.

 

Key Person Specifications / Responsibilities

  • To manage the bar service team within the hospitality areas.
  • Customer driven with superb attention to detail.
  • Co-ordinate the entire operation of the bar ensuring an efficient service of the highest standards.
  • Direct, motivate, encourage and inspire your team to deliver the highest results.
  • To deliver a concise effective brief to all members of staff in your area as directed by the Room Manager.
  • Strong communication, interpersonal and team working skills, with the ability to problem solve.
  • Look at ways to maximise sales wherever possible and ensure they are recorded accurately.
  • Ensure customers are greeted in a friendly and warm manner.
  • To install a culture of continuous improvement, coaching the team to consistently meet the correct standards.
  • Operating tills and cash handling as well as the use of hand-held ordering systems.
  • Manage “On the Job” training, implementing it into your matchday team and assist with team training and development of your area including online training.
  • Practise good colleague and customer relations, encouraging your staff to work with other departments to ensure overall success.
  • Address all staffing and client issues as required.
  • Stock control and rotation throughout service including stock transfers and waste.
  • To adhere to all Health and Safety standards, Company Rules, regulations and policies.
  • Delegate necessary tasks to be completed and ensure they are done to the standards set.
  • Have a full understanding of the bar menu and ensure your team has the answers to obvious queries.

 

Additional Information:

A requirement of the role is to handle alcohol and where necessary to serve and move alcoholic products around the stadium.

Due to the above all applicants must be 18 or over. Experience of working in a restaurant or a conference and banqueting environment with bar supervisory experience is essential for this role.

Proof of eligibility to work within the UK must be provided at first interview.

By applying for this role, you consent to being considered for any role within the Hospitality, Tourism and Events Department.

Applicants must live within easy travelling distance from Anfield.

Liverpool FC is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all Staff and Volunteers to share this commitment.

Hospitality Food & Beverage Staff - Vip Executive Boxes, Suites And Restaurants

Term: Match Days - Casual Work

Location: Liverpool Football Club, Anfield Road, Anfield, Liverpool, L4 0TH

Salary: £9.50 per hour

Application closing date: 16/08/2020

Reporting to the Hospitality Room Supervisors and Manager, Food and Beverage Staff will work in the VIP Hospitality Suites, Executive Boxes and Executive Restaurants at Anfield Stadium looking after our guests. Working as part of a VIP team directed by our Supervisors and Managers your role will be to ensure that all customers have the most enjoyable, memorable and outstanding experience and service.

We require you to be exceptionally well presented, friendly, approachable and have a good eye for detail. You must be able to work using your own initiative as well as working within a team. We want you to be as passionate about excellent service as we are and have a good understanding and knowledge of hospitality restaurant operations. Successful candidates within these roles will ideally have restaurant experience with food and bar order taking and having used hand-held ordering systems. You will also need to be able to show a high level of commitment to home games to ensure consistency in these key positions.

 

Key Person Specifications / Responsibilities:

  • Polite, courteous and presentable.
  • Have a professional and positive attitude, communicating clearly and concisely.
  • Commitment to customer care with the ability to demonstrate it.
  • Taking food and drink orders to ensure prompt and accurate service.
  • Being responsible for cash handling, presenting and collecting bills ensuring that payments are charged correctly.
  • Deal with customer requests and queries.
  • Open to feedback and willing to offer suggestions to better the guest experience.
  • Complete additional duties requested by a Manager or Supervisor.
  • Attend mandatory and other training as required including online training.
  • Comply with all company policies and procedures.
  • Previous experience as a Sommelier or VIP waiter, preferably within a high volume and quality restaurant.
  • To possess WSET Diploma or Court of Master Sommelier Advance Sommelier Certificate is an advantage.
  • Passionate about delivering the highest levels of service to our guests in an engaging and informative way.
  • Able to work effectively as part of a team and build rapport with our guests and the team.
  • Desire to continuously learn and improve both knowledge and skills.
  • Attend mandatory and other training as required including online training.
  • Previous hospitality experience in a high-end restaurant environment desirable.
  • Any taken hospitality qualifications are desirable.

 

Additional Information:

As this role requires handling alcohol applicants must be 18 or over. Experience of working in a similar environment is highly desirable for this role.

Proof of eligibility to work within the UK must be provided at first interview.

By applying for this role, you consent to being considered for any role within the Hospitality, Tourism and Events Department.

Applicants must live within daily travelling distance of Anfield.

Liverpool FC is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all Staff and Volunteers to share this commitment.

Hospitality Food & Beverage Waiting Staff

Term: Match Days - Casual Work

Location: Liverpool Football Club, Anfield Road, Anfield, Liverpool, L4 0TH

Salary: £9.30 Per Hour

Application closing date: 16/08/2020

Reporting to the Hospitality Room Supervisors & Room Manager, Food & Beverage Waiting Staff work in the hospitality suites and lounges in our Anfield Stadium looking after our guests. Working as part of a team directed by our Supervisors and Managers your role will be to ensure that all our customers have an enjoyable and memorable experience delivering a high standard of hospitality.

We require you to be well presented, friendly, approachable and with an eye for detail. You must be able to work using your own initiative as well as working within a team. We want you to be as passionate about great service as we are.

If you enjoy working and interacting with people then we want to hear from you.

 

Key Person Specifications / Responsibilities:

  • Polite, courteous and presentable.
  • Have a professional and positive attitude.
  • Provide a welcoming atmosphere to all guests.
  • Happy to take direction.
  • Commitment to customer care with the ability to demonstrate it.
  • Maintain a proper dining experience.
  • Open to feedback and willing to offer suggestions to better the guest experience.
  • Organised in your work area and show great communication skills.
  • Clearing tables before and after meals.
  • Taking food and potentially drink orders where applicable to ensure prompt and accurate service.
  • Being responsible for cash handling, presenting and collecting bills ensuring that payments are charged correctly.
  • Deal with customer requests and queries.
  • Complete additional duties requested by a Manager or Supervisor.
  • Deliver service with a smile.
  • Attend mandatory and other training as required including online training.
  • Comply with all company policies and procedures.

 

Additional Information:

Experience of working in a similar environment is desirable but not essential for this role.  

As this role requires handling alcohol, applicants must be 18 or over.

Proof of eligibility to work within the UK must be provided at first interview.

By applying for this role, you consent to being considered for any role within the Hospitality, Tourism and Events Department.

Applicants must live within daily travelling distance of Anfield.

Liverpool FC is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all Staff and Volunteers to share this commitment.

Hospitality Host

Term: Match Days / Events - Casual Work

Location: Liverpool Football Club, Anfield Road, Anfield, Liverpool, L4 0TH

Salary: £9.30 Per Hour

Application closing date: 16/08/2020

We are recruiting now for Hosts to work on match days throughout the season and events during the year in our hospitality restaurants, suites/ boxes and front doors.

We are looking for cheerful, confident, professional, well-groomed and smartly presented individuals to meet and greet our match day and event customers. As ambassadors for the Club and the first point of contact for most of our hospitality guests your customer service is vital to the match day customer experience.

You will be responsible for directing and escorting our guests to their boxes, suites and tables. In some areas you will also be responsible for checking tickets / bag searching / wanding and ensuring the safety of our guests.

As a host you are also responsible for ensuring the steady flow of customers to tables and letting the management team know if there are any issues during service.

You will need to have excellent communication skills to be able to interact with customers on a professional level.

A strict dress code applies, and all uniform is provided for you. Please note that you may be expected to remain in one position in this role throughout the match day or event for long periods of time.

 

Additional Information:

As this role is related to our safety certificate applicants must be 18 or over. Experience of working in a customer service role is desirable but not essential for this role.

Proof of eligibility to work within the UK must be provided at first interview.

By applying for this role, you consent to being considered for any role within the Hospitality, Tourism and Events Department.

Applicants must live within easy travelling distance from Anfield.

Liverpool FC is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all Staff and Volunteers to share this commitment.

Hospitality Room Supervisor / Manager

Term: Match Days - Casual Work

Location: Liverpool Football Club, Anfield Road, Anfield, Liverpool, L4 0TH

Salary: Starting from £11.00 Per Hour

Application closing date: 16/08/2020

​Successful Room Supervisors will be required to supervise sections of Hospitality Suites and Areas on a Match Day. Room Managers will be required to supervise a Hospitality Suite or Area on a Match Day including the management of the Room Supervisors.

Room Supervisors and Managers need to ensure that the Restaurant/Area operates smoothly and efficiently throughout service, while maintaining a high level of customer experience.

Management of these areas combines strategic planning, strong organisational skills with a high level of initiative. You should be a committed natural leader with strong management skills, the ability to build a rapport with clients and staff alike and set the standards to sustain effort to achieve exceptional customer service.

You also need to be able to develop a diverse team, by leading from the front, to act as a role model for the staff by showing a commercial awareness and a strong desire to succeed.

This is a “Hands On” role and you must have the stamina and ability to work under pressure and make decisions.

 

Key Person Specifications / Responsibilities

  • To supervise the food & Beverage service team within the hospitality areas.
  • Customer driven with superb attention to detail.
  • Co-ordinate the entire operation of the area ensuring an efficient service of the highest standards.
  • Direct, motivate, encourage and inspire your team to deliver the highest results.
  • To deliver a concise effective brief to all members of staff in your area.
  • Strong communication, interpersonal and team working skills, with the ability to problem solve.
  • Look at ways to maximise sales wherever possible and ensure they are recorded accurately.
  • Ensure customers are greeted in a friendly and warm manner using the Corporate Greeting.
  • Open to feedback and willing to offer suggestions to better the guest experience
  • To install a culture of continuous improvement, coaching the team to consistently meet the correct standards, pushing yourself to be better than your last service
  • Supervise “On the Job” training, implementing it into your Match Day Team and assist with team training and development of your area.
  • Practise good colleague and customer relations, encouraging your staff to work with other departments to ensure overall success.
  • Address all staffing and client issues as required.
  • Attend mandatory and other training as required including online training
  • To adhere to all Health and Safety standards, Company Rules, regulations and policies.
  • Delegate necessary tasks to be completed and ensure they are done to the standards set.​

 

Additional Information: 

A requirement of the role is to handle alcohol and where necessary to serve and move alcoholic products around the stadium.

Due to the above all applicants must be 18 or over. Experience of working in a restaurant or a conference and banqueting environment with supervisory experience is essential for these roles.

Proof of eligibility to work within the UK must be provided at first interview.

By applying for this role, you consent to being considered for any role within the Hospitality, Tourism and Events Department.

Applicants must live within easy travelling distance from Anfield.

Liverpool FC is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all Staff and Volunteers to share this commitment.

Hospitality Servers And Bussers - Bootroom Sports Cafe

Term: Match Day & Non Match Day Hours Available

Location: Liverpool Football Club, Anfield Road, Anfield, Liverpool, L4 0TH

Salary: £9.30 Per Hour

Application closing date: 16/08/2020

Reporting to the Boot Room Supervisors, our Servers and Bussers will look after our guests in the Boot Room Sports Café at Anfield Stadium on match days and potentially some non-match days. Working as part of a customer focused hospitality team your role will be to ensure that all our customers have an enjoyable and memorable experience.

We require you to be well presented, friendly, approachable and with an eye for detail. You must be able to work using your own initiative as well as working within a team. We want you to be as passionate about great service as we are.

Servers are the front line of food and beverage customer service, taking orders, delivering food and cleaning up and resetting the table afterwards. Bussers aren't the front line of food service, but customer attentiveness and a neat appearance are still necessary. Bussers make sure Servers can focus on the guests and make sure that food comes out in a speedy manner.

If you enjoy working and interacting with people then we want to hear from you.

 

Key Person Specifications & Responsibilities: 

  • Polite, courteous and presentable always.
  • Have a professional and positive attitude.
  • Provide a welcoming atmosphere to all guests.
  • Happy to take direction.
  • Commitment to customer care with the ability to demonstrate it.
  • Maintain a proper dining experience.
  • Preparing tables for meals.
  • Clearing up tables before and after meals.
  • Active listening skills to ensure orders are taken correctly.
  • Taking food and drink orders to ensure prompt and accurate service.
  • Being responsible for cash handling, presenting and collecting bills ensuring that payments are charged correctly.
  • Deal with customer requests and queries.
  • Complete additional duties requested by a Manager or Supervisor.
  • Deliver service with a smile.
  • Attend mandatory and other training as required.
  • Comply with all company policies and procedures.

 

Additional Information:

As this role requires handling alcohol applicants must be 18 or over. Experience of working in a restaurant or a conference and banqueting environment is desirable but not essential for this role.

Proof of eligibility to work within the UK must be provided at first interview.

By applying for this role, you consent to being considered for any role within the Hospitality, Tourism and Events Department.

Applicants must live within daily travelling distance of Anfield.

Liverpool FC is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all Staff and Volunteers to share this commitment.

Kiosk Catering Bar Staff

Term: Match Days / Events - Casual Work

Location: Liverpool Football Club, Anfield Road, Anfield, Liverpool, L4 0TH

Salary: £9.30 Per Hour

Application closing date: On going.

Kiosk Bar Staff work in one of our busy catering kiosks situated within our four stands as well as in our external fan zones. Each match our kiosks serve over 45,000 guests a variety of food and beverage products in an extremely fast paced environment.  You will work as part of a team that is directed by a Team Leader who in turn reports to the Concourse Supervisors and Stand Manager.   You will show a professional and friendly attitude when welcoming customers onto the concourse areas.  We want you to go above and beyond our customer expectations and to assist us in being leaders in what we do, to attain first place within Visit Football, and to be financially successful.  We want you to ensure all of our spectators have the best experience a football stadium could offer.  

You must be well presented with a friendly, approachable attitude who can show confidence when welcoming customers to Anfield. Some kiosks are restricted in size and you must be comfortable in working in a potentially confined space. You must be willing and able to follow instruction to ensure service runs successfully. We want candidates who are passionate about customer service, strive to go the extra mile but can also use their initiative if involved in a difficult situation.

 

Key Specifications / Responsibilities:

  • Polite, courteous and presentable at all times.
  • Learn the menu offered to be able to provide full product knowledge to spectators.
  • Take orders over the counter and input into our EPOS system.
  • Active listening skills to ensure all orders are taken correctly.
  • Adhere to and follow all cash handling procedures when processing payments with cash or card. 
  • Maintain a proper fast paced experience service 2 hours before and throughout the football match.
  • Ability to follow stock rotation and replenishment procedures.
  • Maintain a clean, neat and tidy working area throughout every shift.
  • Leave the kiosk in pristine condition at the end of the shift.
  • Deal with colleague and customer requests and queries.
  • Take pride in yours and your kiosks presentation and be a positive ambassador of the club for all events.
  • Comply and complete any company paperwork as and when requested.
  • Comply with all company policies and procedures.
  • Candidates must have a pass at GCSE Maths or equivalent to prove numeracy skills which is a significant part of the job role.

 

Kiosk Catering Bar Staff are expected to ensure compliance with all relevant Club policies including health and safety, as well as maintaining all relevant legal, regulatory, ethical and social requirements.  Kiosk Catering Bar Staff must always maintain a professional image when representing Liverpool Football Club and ensure confidentiality relating to any information gained regarding the Club and its personnel.

 

Due to the above applicants must be 18 or over. Experience of food and cash handling is desirable but not essential for this role.

Proof of eligibility to work within the UK must be provided at first interview.

By applying for this role you consent to being considered for any role within the Hospitality, Tourism and Events Department.

Applicants must live within daily travelling distance of Anfield.

Liverpool FC is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all Staff and Volunteers to share this commitment.

Kiosk Catering Staff - Entry Level

Term: Match Days / Events - Casual Work

Location: Liverpool Football Club, Anfield Road, Anfield, Liverpool, L4 0TH

Salary: Starting from £8.21 Per Hour

Application closing date: 16/08/2020

Kiosk Catering Staff work in one of our busy kiosks situated within our four stands as well as in our new external fan zone areas. Each match our kiosks serve over 45,000 guests a variety of food and beverage products in an extremely fast paced environment.

You will work as part of a team that is directed by a Team Leader who in turn reports to the Concourse Supervisor and Stand Manager.  We want you to go above and beyond our customer expectations and to assist us in being leaders in what we do, to attain first place within Visit Football, and to be financially successful.  We want you to ensure all of our spectators have the best experience a football stadium could offer.  

You must be well presented with a friendly, approachable attitude who can show confidence when welcoming customers to Anfield. Some kiosks are restricted in size therefore you must be comfortable in working in a potentially confined space. You must be willing and able to follow instruction to ensure service runs successfully. We want candidates who are passionate about customer service, strive to go the extra mile but can also use their initiative if involved in a difficult situation.

 

Key Person Specifications / Responsibilities:

  • Polite, courteous and presentable at all times.
  • Learn the menu offered to be able to provide full product knowledge to spectators.
  • Take orders over the counter and input into our EPOS system.
  • Active listening skills to ensure all orders are taken correctly.
  • Adhere to and follow all cash handling procedures when processing payments with cash or card. 
  • Maintain a proper fast paced experience service 2 hours before and throughout the football match.
  • Ability to follow stock rotation and replenishment procedures.
  • Maintain a clean, neat and tidy working area throughout every shift.
  • Leave the kiosk in pristine condition at the end of the shift.
  • Deal with colleague and customer requests and queries.
  • Take pride in yours and your kiosks presentation and be a positive ambassador of the club for all events.
  • Comply and complete any company paperwork as and when requested.
  • Comply with all company policies and procedures.
  • Candidates must have a pass at GCSE Maths or equivalent to prove numeracy skills which is a significant part of the job role.

 

Kiosk Catering Staff are expected to ensure compliance with all relevant Club policies including health and safety, as well as maintaining all relevant legal, regulatory, ethical and social requirements.  Kiosk Catering Staff must always maintain a professional image when representing Liverpool Football Club and ensure confidentiality relating to any information gained regarding the Club and its personnel.

 

Additional Information:

Experience of working in a similar environment is not required for this role.  

As responsible recruiters Liverpool Football Club will require all applicants under 18 to provide parental consent as part of the recruitment process.

Proof of eligibility to work within the UK which must be provided at first interview.

By applying for this role, you consent to being considered for any appropriate role within the Hospitality, Tourism and Events Department.

Applicants must live within daily travelling distance of Anfield.

Liverpool FC is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all Staff and Volunteers to share this commitment.

Kiosk Catering Team Leaders

Term: Match Days / Events - Casual Work

Location: Liverpool Football Club, Anfield Road, Anfield, Liverpool, L4 0TH

Salary: £11.00 Per Hour

Application closing date: 16/08/2020

Kiosk Team Leaders will supervise kiosks, containing Kiosk Staff situated within one of our busy concourses located within our four stands, as well as in our external fan zones. Each match our kiosks will serve over 45,000 customers a variety of food and beverage products in an extremely fast paced environment.  

You will work as part of a team that is directed by a Concourse Supervisor, a Stand Manager and in turn Retail Catering Managers.  We want you to go above and beyond our customer expectations and to assist us in being leaders in what we do, to attain first place within Visit Football, and to be financially successful.  We want you to ensure all of our spectators have the best experience a football stadium could offer.

Supervision of these kiosks combines organisational skills with a high level of initiative. You should be a committed natural leader with management skills, the ability to build a rapport with customers and staff alike and set the standards to sustain effort to achieve exceptional customer service.  This is a practical role and you must have the stamina and ability to work under pressure and make decisions. You must be well presented with a friendly, approachable attitude who can show confidence when welcoming customers to Anfield.  Experience of working in a similar environment is desirable.

 

Key Person Specifications & Responsibilities:

  • Show a professional and friendly attitude when welcoming customers to your kiosk.
  • Polite, courteous and presentable always.
  • Co-ordinate the operation of the kiosk ensuring an efficient service.
  • Customer focused with attention to detail.
  • Direct, motivate, encourage and inspire your team to deliver the highest results.
  • To deliver a concise effective brief to all members of your kiosk team as directed by your Concourse Supervisor.
  • Strong communication, inter personal and team working skills, with the ability to problem solve.
  • Excellent Language Skills essential for delivering briefings and instructing the team.
  • Look at ways to maximise sales wherever possible and ensure they are recorded accurately.
  • Manage “On the Job” training, implementing it into your Match Day Team and assist with team training and development of your area.
  • Adhere to and enforce all cash handling procedures. 
  • Deal with colleague and customer requests and queries.
  • Comply and complete any company paperwork as and when requested.
  • Comply with all company policies and procedures.

 

Kiosk Catering Team Leaders are expected to ensure compliance with all relevant Club policies including health and safety, as well as maintaining all relevant legal, regulatory, ethical and social requirements.  Kiosk Catering Team Leaders must always maintain a professional image when representing Liverpool Football Club and ensure confidentiality relating to any information gained regarding the Club and its personnel.

 

Additional Information:

A requirement of the role is to handle alcohol and where necessary to serve and move alcoholic products around the stadium.

Due to the above all applicants must be 18 or over. Experience of working in a similar environment with supervisory experience is desirable for this role.

Proof of eligibility to work within the UK which must be provided at first interview.

By applying for this role, you consent to being considered for any role within the Hospitality, Tourism and Events Department.

Applicants must live within easy travelling distance from Anfield.

Liverpool FC is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all Staff and Volunteers to share this commitment.

Kitchen Porter

Term: Match Days - Casual Work

Location: Liverpool Football Club, Anfield Road, Anfield, Liverpool, L4 0TH

Salary: £9.30 Per Hour

Application closing date: 16/08/2020

This key behind the scenes role is based in the kitchens and wash ups situated around the stadium. There are two parts to this role:

 

Wash Up: you are required to ensure that all items used in the restaurant by our customers are cleaned and made ready for the following match using automated dishwashers. 

Portering: staff are required to ensure each back of house area is cleared of rubbish and left tidy at the end of each match.

The kitchen porter role is as important as any other in the stadium and is an excellent way to get into and gain an understanding of the catering and hospitality industry.

Previous experience is desirable, but applicants must be prepared to work hard under pressure and be dedicated to getting tasks done. 

 

Additional Information:

Proof of eligibility to work within the UK which must be provided at first interview.

By applying for this role, you consent to being considered for any relevant role within the Hospitality, Tourism and Events Department.

Applicants must live within easy travelling distance from Anfield.

Liverpool FC is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all Staff and Volunteers to share this commitment.

Kitchen Porter - Entry Level

Term: Match Days - Casual Work

Location: Liverpool Football Club, Anfield Road, Anfield, Liverpool, L4 0TH

Salary: Starting from £8.21 Per Hour

Application closing date: 16/08/2020

Are you looking to gain your first work experience and have an interest in kitchen cleaning work? Then we could be looking for you…

This key behind the scenes role is based in the kitchens and wash ups situated around the stadium. There are two main parts to this role:

Wash Up: you are required to ensure that all items used in the restaurant by our customers are cleaned and made ready for the following match using automated dishwashers. 

Portering: staff are required to ensure each back of house area is cleared of rubbish and left tidy at the end of each match.

The kitchen porter role is as important as any other in the stadium and is an excellent way to get into and gain an understanding of the catering/hospitality industry.

No previous experience is necessary, but applicants must be prepared to work hard under pressure and be dedicated to getting tasks done.

 

Additional Information:

As responsible recruiters Liverpool Football Club will require all applicants under 18 to provide parental consent as part of the recruitment process.

Proof of eligibility to work within the UK must be provided at first interview.

By applying for this role, you consent to being considered for any relevant role within the Hospitality, Tourism and Events Department.

Applicants must live within easy travelling distance from Anfield.

Liverpool FC is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all Staff and Volunteers to share this commitment.

Kitchen Runner

Term: Match Days - Casual Work

Location: Liverpool Football Club, Anfield Road, Anfield, Liverpool, L4 0TH

Salary: Starting from £8.21 Per Hour

Application closing date: 16/08/2020

Are you looking to gain your first work experience in a kitchen environment? Then we could be looking for you…

This key behind the scenes role is based in the kitchens situated around the stadium. Your main task will be to ensure that all meals are delivered to the right place at the right time and to carry products from one area of the ground to the other. You will also have a responsibility to assist the Chefs with the replenishing of various buffets in hospitality suites and other food preparation duties.

The kitchen runner role is as important as any other in the stadium and is an excellent way to get into and gain an understanding of the catering and hospitality industry. This role may appeal to students wishing to pursue careers in food nutrition or professional cookery.

No previous experience is necessary, but applicants must be prepared to work hard under pressure and be dedicated to getting tasks done. 

Key Responsibilities: 

  • Supplying the highest possible levels of customer care and service whether in the public eye or back of house areas.
  • Prepare and cook food according to recipes, quality and presentation standards, and food prep checklists.
  • Prepare ingredients for cooking, including portioning, chopping, and storing food before use.
  • To ensure all mis-en-place is carried out prior to service.
  • Follow and ensure compliance with food safety handling policies and procedures, including personal hygiene procedures.
  • Wash and disinfect kitchen area; set-up and break-down work station; and follow and ensure compliance with sanitation and cleaning procedures.
  • Develop and maintain positive working relationships with others and support team to reach common goals. Comply with quality expectations and standards.
  • Perform other reasonable job duties as requested by Chefs.
  • To undergo training/retraining as required.
  • To ensure that stock is rotated correctly and delivered to relevant kitchens if required.
  • To be fully aware of the Accident, Maintenance Fault & Fire reporting procedures for your department.
  • To understand how the health and safety policy affects your department and how it links in with the rest of the Club.

 

Additional Information:

As responsible recruiters Liverpool Football Club will require all applicants under 18 to provide parental consent as part of the recruitment process.

Proof of eligibility to work within the UK must be provided at first interview.

By applying for this role, you consent to being considered for any relevant role within the Hospitality, Tourism and Events Department.

Applicants must live within easy travelling distance from Anfield.

Liverpool FC is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all Staff and Volunteers to share this commitment.

Match Day Steward

Term: Match Days - Casual Work

Location: Liverpool Football Club, Anfield Road, Anfield, Liverpool, L4 0TH

Salary: £9.30 Per Hour

Application closing date: 16/08/2020

Liverpool Football Club is a multi-award winning club in respect of its stewarding operation. Our Stewarding team is amongst the best in the Premier League and we look to maintain that reputation going forward.

We are currently seeking to recruit new people to become part of the match day safety team as Crowd Stewards.

 

ROLE SPECIFIC KEY RESPONSIBILITES

  • To work as part of the stewarding team to deliver a safe event.
  • To ensure spectator compliance with stadium (Ground) regulations.
  • To assist with the safe circulation of spectators.
  • To prevent overcrowding.
  • To prevent and respond to incidents of disorder.
  • To be visible and accessible to spectators who may need any kind of assistance.
  • To carry out personal searches of spectators entering the stadium.
  • To compile clear written report cards when dealing with any recordable incident.

 

DESIRABLE PERSON SPECIFICATIONS

  • A clear and effective communicator.
  • An ability to remain calm in challenging circumstances.
  • An ability to produce clear well written incident reports.
  • A team player who shows a willingness to go the extra mile to assist supporters.

 

Additional Information:

Applicants who do not already possess L2 NVQ in Spectator Safety will be offered the qualification and MUST engage on the training within their first season in order to continue to be offered work as a Crowd Steward.

As this role is related to our safety certificate applicants must be 18 years or older. Experience of working in a customer service role is desirable but not essential for this role.

Proof of eligibility to work within the UK which must be provided at first interview.

Applicants must live within easy travelling distance from Anfield.

Liverpool FC is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all Staff and Volunteers to share this commitment.

Matchday Exit Gate Steward

Term: Match Days - Casual Work

Location: Liverpool Football Club, Anfield Road, Anfield, Liverpool, L4 0TH

Salary: £9.50 Per Hour

Application closing date: 16/08/2020

Liverpool Football Club is a multi-award winning club in respect of  its stewarding operation. Our Stewarding team is amongst the best in the Premier League and we look to maintain that reputation going forward.

We are currently seeking to recruit new people to become part of the match day safety team as Exit Gate Stewards.

 

ROLE SPECIFIC KEY RESPONSIBILITES

  • To work as part of the stewarding team to deliver a safe event.
  • To ensure spectator compliance with stadium (Ground) regulations.
  • To ensure the safe exit of spectators and operation of exit gates.
  • To have a full working knowledge of the exit gate system and associated procedures.
  • To have a clear understanding of the exit gate steward role in the event of a full or partial evacuation of the stadium.

 

DESIRABLE PERSON SPECIFICATIONS

  • A clear and effective communicator.
  • An ability to remain calm in challenging circumstances.
  • An ability to produce clear well written incident reports.
  • A team player who shows a willingness to go the extra mile to assist supporters.

 

Additional Information:

Applicants who do not already possess L2 NVQ in Spectator Safety will be offered the qualification and MUST engage on the training within their first season in order to continue to be offered work as a Crowd Steward.

As this role is related to our safety certificate applicants must be 18 or over. Experience of working in a customer service role is desirable but not essential for this role.

Proof of eligibility to work within the UK which must be provided at first interview.

Applicants must live within easy travelling distance from Anfield.

Liverpool FC is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all Staff and Volunteers to share this commitment.

Stores / Cellar Porter

Term: Match Days - Casual Work

Location: Liverpool Football Club, Anfield Road, Anfield, Liverpool, L4 0TH

Salary: £9.30 Per Hour

Application closing date: On going.

This key behind the scenes role is based in various catering back of house and front of house locations situated around the stadium.

An overview of your job role will be to ensure that any requested equipment, furniture or stock is delivered to the right place at the right time and to carry products from one area of the ground to the other. This will also involve accepting deliveries in the loading bay and delivering stock to the relevant locations. Porters are also required to ensure each back of house area is cleared of rubbish and left tidy at the end of each match.

 

Key Person Specifications / Responsibilities:

  • To ensure rooms or kiosks are set up as directed.
  • To check in any deliveries and put stock away.
  • Ensure all cellars and storerooms are clean and tidy and stock rotated.
  • Ensure all stair tower bases are clear of any items.
  • Ensure bars are restocked if requested.
  • Ensure rubbish and bottles are cleared from bars during or immediately after functions or matches.
  • Ensure all waste is sorted into separate bins where possible.
  • Ensure that all kitchen waste, including crates, are removed and disposed of.
  • Crates stacked ready for collection if required.

 

The porter role is as important as any other in the stadium and is an excellent way to gain an insight and understanding of the back of house catering and hospitality industry.

Previous experience in a similar environment is desirable, but applicants must be prepared to work hard under pressure and be dedicated to getting tasks done.

 

Additional Information:

Proof of eligibility to work within the UK which must be provided at first interview.

By applying for this role, you consent to being considered for any relevant role within the Hospitality, Tourism and Events Department.

Applicants must live within easy travelling distance from Anfield.

Liverpool FC is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all Staff and Volunteers to share this commitment.