Event Day Staffing - Liverpool FC

Recruiting Now


Chefs - Commis Chef - Season 17/18

Term: 2017/18 Season (Matchdays - Casual Work)

Location: Liverpool Football Club, Anfield Road, Anfield, Liverpool, L4 0TH

Salary: Starting from £8.50 per hour

Application closing date: On going.

  • Apply for one job role only, we advise applying for the role you feel you are best suited for.
  • We cannot offer you an interview if you apply for multiple roles.

 

Our hard working team of chefs need a new player... could this be you? Are you looking to bring some creativity and commitment to an expanding aspiring team?

Working in our newly refurbished kitchens our brigade of chefs are responsible for preparing, cooking and serving a high quality, fine dining menu for over approximately eight thousand covers on matchdays.

Because of the high standards and the demanding nature of this job, the successful candidates will need to have relevant catering industry qualifications in order to be considered for this role. Experience is desirable but not essential at this Level.

Please apply only if you are able to provide qualifications or references to support your application.

As responsible recruiters Liverpool Football Club will require all applicants under 18 to provide parental consent as part of the recruitment process.

Proof of eligibility to work within the UK which must be provided at first interview.

Applicants must live within easy travelling distance from Anfield.

Chefs - Lead Chef - Season 17/18

Term: 2017/18 Season (Matchdays - Casual Work)

Location: Liverpool Football Club, Anfield Road, Anfield, Liverpool, L4 0TH

Salary: Starting from £14.00 per hour

Application closing date: On going.

  • Apply for one job role only, we advise applying for the role you feel you are best suited for.
  • We cannot offer you an interview if you apply for multiple roles.

 

Our hard working team of chefs need a new player... could this be you? Are you looking to bring some creativity and commitment to an expanding aspiring team?

Working in our newly refurbished kitchens our brigade of chefs are responsible for preparing, cooking and serving a high quality, fine dining menu for approximately eight thousand covers on matchdays. Our Lead Chefs must have the personality and skill set to oversee the smooth running of a kitchen operation for a level of hospitality within the Stadium.

Because of the high standards and the demanding nature of this job, the successful candidates will need to have relevant catering industry qualifications and experience in order to be considered for the relevant Chef grade you have applied for.

Please apply only if you are able to provide qualifications or references to support your application.

Proof of eligibility to work within the UK which must be provided at first interview.

Applicants must live within easy travelling distance from Anfield.

Chefs - Sous Chef - Season 17/18

Term: 2017/18 Season (Matchdays - Casual Work)

Location: Liverpool Football Club, Anfield Road, Anfield, Liverpool, L4 0TH

Salary: Starting from £12.50 per hour

Application closing date: On going.

  • Apply for one job role only, we advise applying for the role you feel you are best suited for.
  • We cannot offer you an interview if you apply for multiple roles.

 

Our hard working team of chefs need a new player... could this be you? Are you looking to bring some creativity and commitment to an expanding aspiring team?

Working in our newly refurbished kitchens our brigade of chefs are responsible for preparing, cooking and serving a high quality, fine dining menu for over approxiametly eight thousand covers on matchdays.

Because of the high standards and the demanding nature of this job, the successful candidates will need to have relevant catering industry qualifications and experience in order to be considered for the relevant Chef grade you have applied for.

Please apply only if you are able to provide qualifications or references to support your application.

Proof of eligibility to work within the UK which must be provided at first interview.

Applicants must live within easy travelling distance from Anfield.

Chefs - Vip Live Cook Box Chef - Season 17/18

Term: 2017/18 Season (Matchdays - Casual Work)

Location: Liverpool Football Club, Anfield Road, Anfield, Liverpool, L4 0TH

Salary: Dependant on Chef grade

Application closing date: On going.

  • Apply for one job role only, we advise applying for the role you feel you are best suited for.
  • We cannot offer you an interview if you apply for multiple roles.

 

Our hard working team of chefs need a new player... could this be you? Are you looking to bring some creativity and commitment to an expanding aspiring team within a privileged environment?

Liverpool Football Club are looking for Chefs that not only have a high skill set but also have the personality to engage with and cook for VIP guests in Executive Suites on match days. This role will involve using state of the art live cook tables in the recently expanded new main stand.

Working in our newly refurbished kitchens our brigade of chefs are responsible for preparing, cooking and serving a high quality, fine dining menu for approximately eight thousand covers on matchdays. Our Box Chefs must have the personality and skill set to oversee the smooth running of a bespoke kitchen operation for an executive suite within the Stadium for up to 24 guests.

Because of the high standards and the demanding nature of this job, the successful candidates will need to have relevant catering industry qualifications and experience in order to be considered for the relevant Chef grade you have applied for.

Please apply only if you are able to provide qualifications or references to support your application.

Proof of eligibility to work within the UK which must be provided at first interview.

Applicants must live within easy travelling distance from Anfield.

Chefs – Chef De Partie - Season 17/18

Term: 2017/18 Season (Matchdays - Casual Work)

Location: Liverpool Football Club, Anfield Road, Anfield, Liverpool, L4 0TH

Salary: Starting from £11.00 per hour

Application closing date: On going.

  • Apply for one job role only, we advise applying for the role you feel you are best suited for.
  • We cannot offer you an interview if you apply for multiple roles.

 

Our hard working team of chefs need a new player... could this be you? Are you looking to bring some creativity and commitment to an expanding aspiring team?

Working in our newly refurbished kitchens our brigade of chefs are responsible for preparing, cooking and serving a high quality, fine dining menu for over approximately eight thousand covers on matchdays.

Because of the high standards and the demanding nature of this job, the successful candidates will need to have relevant catering industry qualifications and experience in order to be considered for the relevant Chef grade you have applied for.

Please apply only if you are able to provide qualifications or references to support your application.

Proof of eligibility to work within the UK which must be provided at first interview.

Applicants must live within easy travelling distance from Anfield.

Concourse Support Team - Season 17/18

Term: 2017/18 Season (Matchdays - Casual Work)

Location: Liverpool Football CLub, Anfield Road, Anfield, Liverpool, L4 0TH

Salary: £7.50 per hour

Application closing date: 18/08/2017

  • Apply for one job role only, we advise applying for the role you feel you are best suited for.
  • We may not be able to offer you an interview if you apply for multiple roles.

 

We are looking for people to join our stewarding team who can help us ensure we get people into and out of the stadium safely and that our fans get the most efficient and professional service during their match day experience. You will work on our concourse areas to provide directions to fans on what services are provided in the stadium, where their seating is and where the food and beverage outlets are.

During half time you will work alongside the catering team to ensure we manage queues, that we help fans understand where they can get the food and drink they want to purchase and to ensure the fan flow works as well as possible to ensure during this very busy time that our fans get the best service.

If you have -

  • Good customer service skills
  • A positive and professional attitude
  • Good written and verbal communication skills
  • If you're reliable and flexible
  • 18 years+ (As this role is related to our safety certificate applicants must be 18 or over)
  • And eligible to work in the UK and already possess a National Insurance Number (Proof of eligibility to work within the UK which must be provided at first interview.)

Then we want to hear from you. 

 

Liverpool Football Club is committed to equality and diversity and applies this to our recruitment process. The Club is an equal opportunities employer and all applicants will be regarded fairly and be given equal opportunities irrespective of their race, religion, gender, sexual orientation, age or disability.

Customer Advisor - Season 17/18

Term: 2017/18 Season (Matchdays & non match day hours available) - Casual

Location: Liverpool Football Club, Anfield Road, Anfield, Liverpool, L4 0TH

Salary: £7.50 per hour

Application closing date: On going.

  • Apply for one job role only, we advise applying for the role you feel you are best suited for.
  • We cannot offer you an interview if you apply for multiple roles.

 

Do you have passion for and experience in customer service? Are you looking to join an exciting team that delivers an excellent fan experience? If so, this could be the ideal opportunity for you. 

Responsible for:

Managing inbound and outbound fan contact and fulfilment workloads and customer service.

Reporting to:

Fan Experience Team Manager

Job Purpose:

To handle all fan queries in a professional manner and carry out all duties efficiently. To do this by working as a part of the contact centre team in handling and effectively responding to fan queries through multiple contact channels.           

Main Duties:

  • Handle incoming calls and emails from LFC supporters relating to a variety of club products and services (Incl. Retail, Membership, Ticketing and general queries).
  • Assist fans face to face at Anfield stadium on matchdays and non matchdays.
  • Provide any other information that the fan needs in a clear and accurate way.
  • Process any administration and fulfilment work as and when needed.
  • Work proactively as a part of the wider team.
  • Maintain accurate notes and high levels of quality when using systems.

 

Personal Qualities:

  • Ability to work well within a team.
  • Customer focused.
  • Patience and understanding.
  • A natural ability to work with people of all ages and backgrounds.
  • A passion to help our supporters and an enthusiasm to deliver exceptional customer experiences.
  • Fluency in French, Spanish, German or other languages desired but not essential.
  • Excellent communication skills, both verbal and written.

 

Job Specific Requirement:

  • PC literate.
  • High standard of written and verbal communications.
  • Flexible approach and attitude.
  • Willingness to learn and adapt to new systems.
  • Ability to understand and adhere to the policies and procedures of the department.
  • Ability to work under pressure and to deadlines.
  • Ability to work in shift patterns which can change dependant on the needs of the business.
  • Comfortable with and motivated by change.

 

Skills/qualifications:

  • GCSE English / Maths
  • Customer Service experience from any environment is essential.

 

Proof of eligibility to work within the UK which must be provided at first interview.

Applicants must live within easy travelling distance from Anfield.

Food & Beer Mobile Sellers - Hawkers Season 17/18

Term: 2017/18 Season (Matchdays - Casual Work)

Location: Liverpool Football Club, Anfield Road, Anfield, Liverpool, L4 0TH

Salary: Starting from £7.50 per hour plus sales incentive

Application closing date: On going.

  • Apply for one job role only, we advise applying for the role you feel you are best suited for.
  • We cannot offer you an interview if you apply for multiple roles.

 

As a Hawker you are responsible for achieving consistently high service standards by serving food and drinks from a backpack based at a fixed point on matchdays within the concourses at our Anfield Stadium.

Duties will include serving alcoholic beverages, taking payment for drinks and dealing with members of the public. We are looking for someone with a great personality and initiative to share their passion for the hospitality industry in delivering service with a smile.

For our hawkers that have a talent for selling we pay enhanced pay rates for every target that is met. The more you sell the more you can earn.

 

Key Person Specifications / Responsibilities:

  • Polite, courteous and presentable at all times.
  • Active listening skills to ensure all orders are taken correctly.
  • Adhere to and follow all cash handling procedures when processing payments with cash or card. 
  • Maintain a proper fast paced experience service 2 hours before and throughout the football match.
  • You will be working in a busy environment which requires a consistency in customer service, flexibility and being able to work well under pressure.
  • Deal with colleague and customer requests and queries.
  • Comply and complete any company paperwork as and when requested.
  • Comply with all company policies and procedures.
  • Candidates must have a pass at GCSE Maths or equivalent to prove numeracy skills which is a significant part of the job role.

 

PLEASE NOTE - successful applicants in some areas will be required to carry a backpack weighing 15 kilograms or more for the duration of a five hour shift.

As this roles requires handling alcohol applicants must be 18 or over. Experience of working in a similar environment is desirable but not essential for this role.

Proof of eligibility to work within the UK which must be provided at first interview.

By applying for this role you consent to being considered for any role within the Hospitality, Tourism and Events Department.

Applicants must live within easy travelling distance from Anfield. 

Hospitality Bar Staff - Season 17/18

Term: 2017/18 Season (Matchdays - Casual Work)

Location: Liverpool Football Club, Anfield Road, Anfield, Liverpool, L4 0TH

Salary: Starting from £7.50 per hour

Application closing date: On going.

  • Apply for one job role only, we advise applying for the role you feel you are best suited for.
  • We cannot offer you an interview if you apply for multiple roles.

 

Reporting to our Bar Supervisors, hospitality bar staff work in the hospitality suites in our Anfield Stadium looking after our guests.

Working as part of a team directed by our Bar Supervisors and Room Managers your will role will be to ensure that all of our customers have an enjoyable and memorable experience.

We require you to be well presented, friendly, approachable and with an eye for detail. You must be able to work using your own initiative as well as working within a team. We want to you to be as passionate about great service as we are.

If you enjoy working and interacting with people then we want to hear from you.

 

Key Person Specifications / Responsibilities:

  • Have a high level of confidence and dedication.
  • Perform well within a team, building and maintaining good relationships.
  • Ability to adapt to different working environments.
  • Have a good knowledge of beverages available on the bar.
  • Provide a welcoming atmosphere to all guests.
  • Ensure an exceptional standard of service to all customers.
  • Ability to deal with customer requests and queries efficiently.
  • Preparing the bar areas for service.
  • Assist in keeping the bar and front of house area clean and tidy at all times.
  • Taking orders and serving drinks to customers.
  • Preparing drinks orders made by other members of the team.
  • Stock control and rotation throughout service.
  • Operating tills and cash handling.
  • Taking and processing payments from customers.
  • Cleaning down the bar area.
  • Restocking all the fridges at the end of the shift.
  • Ability to multitask and prioritise during busy periods.
  • Willing to take on jobs to balance the team work load.
  • Abide by and enforce all licensing laws.
  • Attend mandatory and other training as required.
  • Comply with all company policies and procedures.

 

As this roles requires handling alcohol applicants must be 18 or over. Experience of working behind a bar is desirable but not essential for this role.

Proof of eligibility to work within the UK which must be provided at first interview.

By applying for this role you consent to being considered for any role within the Hospitality, Tourism and Events Department.

Applicants must live within easy travelling distance from Anfield.

Hospitality Host / Hostesses - Season 17/18

Term: 2017/18 Season (Matchdays - Casual Work)

Location: Liverpool Football Club, Anfield Road, Anfield, Liverpool, L4 0TH

Salary: Starting from £7.50 per hour

Application closing date: 20/08/2017

  • Apply for one job role only, we advise applying for the role you feel you are best suited for.
  • We cannot offer you an interview if you apply for multiple roles.

 

We are recruiting now for Hosts and Hostesses to work on match days throughout the season in our hospitality restaurants, suites and boxes.

We are looking for cheerful, confident, professional, well-groomed and smartly presented individuals to meet and greet our match day customers. As ambassadors for the Club and the first point of contact for most of our hospitality guests your customer service is vital to the match day customer experience.

You will be responsible for directing and escorting our guests to their boxes, suites and tables. In some areas you will also be responsible for checking tickets and ensuring the safety of our guests.

As a host you are also responsible for ensuring the steady flow of customers to tables and letting the management team know if there are any issues during service.

You will need to have excellent communication skills to be able to interact with customers on a professional level.

A strict dress code applies and all uniform is provided for you. Please note that you may be expected to remain in one position in this role throughout the match day or event for long periods of time.

As this role is related to our safety certificate applicants must be 18 or over. Experience of working in a customer service role is desirable but not essential for this role.

Proof of eligibility to work within the UK which must be provided at first interview.

By applying for this role you consent to being considered for any role within the Hospitality, Tourism and Events Department.

Applicants must live within easy travelling distance from Anfield.

Kiosk Catering Bar Staff - Season 17/18

Term: 2017/18 Season (Matchdays - Casual Work)

Location: Liverpool Football Club, Anfield Road, Anfield, Liverpool, L4 0TH

Salary: Starting from £7.50 per hour

Application closing date: On going.

  • Apply for one job role only, we advise applying for the role you feel you are best suited for.
  • We cannot offer you an interview if you apply for multiple roles.

 

Kiosk Bar staff work in one of our busy catering kiosks situated within our four stands as well as in our external fan zones. Each match our kiosks serve over 45,000 guests a variety of food and beverage products in an extremely fast paced environment.

You will work as part of a team that is directed by a Team Leader who in turn reports to the Concourse Supervisors and Stand Manager. We want you to go above and beyond our customer expectations and ensure that all of our spectators have the best experience a football stadium could offer.

You must be well presented with a friendly, approachable attitude who can show confidence when welcoming customers to Anfield. Some kiosks are restricted in size and you must be comfortable in working in a potentially confined space. You must be willing and able to follow instruction to ensure service runs successfully. We want candidates who are passionate about customer service, strive to go the extra mile but can also use their initiative if involved in a difficult situation.

 

Key Person Specifications / Responsibilities:

  • Show a professional and friendly attitude when welcoming customers onto the concourse areas.
  • Polite, courteous and presentable at all times.
  • Learn the menu offered to be able to provide full product knowledge to spectators.
  • Take orders over the counter and input into our EPOS system.
  • Active listening skills to ensure all orders are taken correctly.
  • Adhere to and follow all cash handling procedures when processing payments with cash or card. 
  • Maintain a proper fast paced experience service 2 hours before and throughout the football match.
  • Ability to follow stock rotation and replenishment procedures.
  • Maintain a clean, neat and tidy working area throughout every shift.
  • Deal with colleague and customer requests and queries.
  • Comply and complete any company paperwork as and when requested.
  • Comply with all company policies and procedures.
  • Candidates must have a pass at GCSE Maths or equivalent to prove numeracy skills which is a significant part of the job role.

 

A requirement of the role is to come into contact with alcohol and where necessary serve and move alcoholic products around the stadium.

Due to the above applicants must be 18 or over. Experience of food and cash handling is desirable but not essential for this role.

Proof of eligibility to work within the UK which must be provided at first interview.

By applying for this role you consent to being considered for any role within the Hospitality, Tourism and Events Department.

Applicants must live within daily travelling distance of Anfield.