Event Day Staffing - Liverpool FC

Recruiting Now


Accessibility Steward - Season 17/18

Term: 2017/18 Season (Matchdays - Casual Work)

Location: Liverpool Football CLub, Anfield Road, Anfield, Liverpool, L4 0TH

Salary: £7.50 per hour

Application closing date: On going.

  • Apply for one job role only, we advise applying for the role you feel you are best suited for.
  • We cannot offer you an interview if you apply for multiple roles.

 

Key Duties / Responsibilities

  • Attend pre match briefing. Ensure you are properly dressed.
  • Make directly to your post. BEFORE ADMITTANCE OF THE PUBLIC, conduct a visual check of all of your area. Ensure any potential hazards in your area are brought to notice and attended to promptly. Conduct Pre event SAFETY CHECKS.
  • On completion of safety checks, make directly to your post inside or outside the stadium (if applicable) to assist disabled supporters with any issues they may have.
  • Your function is Public Safety and Disabled Supporter Access. IT IS NOT TO WATCH THE MATCH.
  • Provide assistance to disabled supporters based on their needs.
  • In the interests of SAFETY when on Entrance Duty at an accessible entrance ensure persons are only allowed entry with a valid ticket or access control card. Check Tickets to ensure persons enter the correct area. Ensure Personal Assistants are able to fully assist the needs of the disabled supporter and provide assistance in an emergency.
  • In the interests of SAFETY when on turnstile Duty ensure compliance with the Ground Regulations in respect of the admittance of ‘Prohibited articles’ or ‘persons’ (see Ground Regulations.).
  • Direct and assist persons to their seating.
  • Control and regulate the flow of spectators. Keep Gangways and exit routes clear. Prevent unauthorised entry onto the pitch or other area except as directed in an emergency.
  • In whichever area you are deployed monitor the crowd to prevent overcrowding. Raise the alarm in the event on any perceived problem.
  • Know how to contact Match Day Control Room and relevant Code Words.
  • Know how to contact Ticket Office and protocols for ticketing enqueries.
  • BE FULLY AWARE OF THE LOCATION OF FIRE ALARM CALL POINTS AND HOW THEY OPERATE.
  • Understand the Personal Emergency Evacuation Plan (PEEP) for each disabled supporter under your supervision and the evacuation strategy for their location of the stadium.
  • Endeavour to maintain a safe environment for spectators by giving advice/guidance and by requesting the removal of fans engaging in misbehaviour which may be regarded as not conducive to public safety. In the interests of safety ENFORCE GROUND REGULATIONS INSIDE THE STADIUM. REPORT ALL OCCURANCES.
  • Conduct safety checks of the stadium after the public have left.
  • YOU MUST FULLY PARTICIPATE IN TRAINING AND ASSESSMENT

 

Additional Information:

Due to the above all applicants must be 18 or over. Experience of working in a similiar environment will be desireable for this role.

Proof of eligibility to work within the UK which must be provided at first interview.

Applicants must live within easy travelling distance from Anfield.

Chefs - Commis Chef - Season 17/18

Term: 2017/18 Season (Matchdays - Casual Work)

Location: Liverpool Football Club, Anfield Road, Anfield, Liverpool, L4 0TH

Salary: Starting from £8.50 per hour

Application closing date: On going.

  • Apply for one job role only, we advise applying for the role you feel you are best suited for.
  • We cannot offer you an interview if you apply for multiple roles.

 

Our hard working team of chefs need a new player... could this be you? Are you looking to bring some creativity and commitment to an expanding aspiring team?

Working in our newly refurbished kitchens our brigade of chefs are responsible for preparing, cooking and serving a high quality, fine dining menu for over approximately eight thousand covers on matchdays.

Because of the high standards and the demanding nature of this job, the successful candidates will need to have relevant catering industry qualifications in order to be considered for this role. Experience is desirable but not essential at this Level.

Please apply only if you are able to provide qualifications or references to support your application.

As responsible recruiters Liverpool Football Club will require all applicants under 18 to provide parental consent as part of the recruitment process.

Proof of eligibility to work within the UK which must be provided at first interview.

Applicants must live within easy travelling distance from Anfield.

Chefs - Lead Chef - Season 17/18

Term: 2017/18 Season (Matchdays - Casual Work)

Location: Liverpool Football Club, Anfield Road, Anfield, Liverpool, L4 0TH

Salary: Starting from £14.00 per hour

Application closing date: On going.

  • Apply for one job role only, we advise applying for the role you feel you are best suited for.
  • We cannot offer you an interview if you apply for multiple roles.

 

Our hard working team of chefs need a new player... could this be you? Are you looking to bring some creativity and commitment to an expanding aspiring team?

Working in our newly refurbished kitchens our brigade of chefs are responsible for preparing, cooking and serving a high quality, fine dining menu for approximately eight thousand covers on matchdays. Our Lead Chefs must have the personality and skill set to oversee the smooth running of a kitchen operation for a level of hospitality within the Stadium.

Because of the high standards and the demanding nature of this job, the successful candidates will need to have relevant catering industry qualifications and experience in order to be considered for the relevant Chef grade you have applied for.

Please apply only if you are able to provide qualifications or references to support your application.

Proof of eligibility to work within the UK which must be provided at first interview.

Applicants must live within easy travelling distance from Anfield.

Chefs - Sous Chef - Season 17/18

Term: 2017/18 Season (Matchdays - Casual Work)

Location: Liverpool Football Club, Anfield Road, Anfield, Liverpool, L4 0TH

Salary: Starting from £12.50 per hour

Application closing date: On going.

  • Apply for one job role only, we advise applying for the role you feel you are best suited for.
  • We cannot offer you an interview if you apply for multiple roles.

 

Our hard working team of chefs need a new player... could this be you? Are you looking to bring some creativity and commitment to an expanding aspiring team?

Working in our newly refurbished kitchens our brigade of chefs are responsible for preparing, cooking and serving a high quality, fine dining menu for over approxiametly eight thousand covers on matchdays.

Because of the high standards and the demanding nature of this job, the successful candidates will need to have relevant catering industry qualifications and experience in order to be considered for the relevant Chef grade you have applied for.

Please apply only if you are able to provide qualifications or references to support your application.

Proof of eligibility to work within the UK which must be provided at first interview.

Applicants must live within easy travelling distance from Anfield.

Chefs - Vip Live Cook Box Chef - Season 17/18

Term: 2017/18 Season (Matchdays - Casual Work)

Location: Liverpool Football Club, Anfield Road, Anfield, Liverpool, L4 0TH

Salary: Dependant on Chef grade

Application closing date: On going.

  • Apply for one job role only, we advise applying for the role you feel you are best suited for.
  • We cannot offer you an interview if you apply for multiple roles.

 

Our hard working team of chefs need a new player... could this be you? Are you looking to bring some creativity and commitment to an expanding aspiring team within a privileged environment?

Liverpool Football Club are looking for Chefs that not only have a high skill set but also have the personality to engage with and cook for VIP guests in Executive Suites on match days. This role will involve using state of the art live cook tables in the recently expanded new main stand.

Working in our newly refurbished kitchens our brigade of chefs are responsible for preparing, cooking and serving a high quality, fine dining menu for approximately eight thousand covers on matchdays. Our Box Chefs must have the personality and skill set to oversee the smooth running of a bespoke kitchen operation for an executive suite within the Stadium for up to 24 guests.

Because of the high standards and the demanding nature of this job, the successful candidates will need to have relevant catering industry qualifications and experience in order to be considered for the relevant Chef grade you have applied for.

Please apply only if you are able to provide qualifications or references to support your application.

Proof of eligibility to work within the UK which must be provided at first interview.

Applicants must live within easy travelling distance from Anfield.

Chefs – Chef De Partie - Season 17/18

Term: 2017/18 Season (Matchdays - Casual Work)

Location: Liverpool Football Club, Anfield Road, Anfield, Liverpool, L4 0TH

Salary: Starting from £11.00 per hour

Application closing date: On going.

  • Apply for one job role only, we advise applying for the role you feel you are best suited for.
  • We cannot offer you an interview if you apply for multiple roles.

 

Our hard working team of chefs need a new player... could this be you? Are you looking to bring some creativity and commitment to an expanding aspiring team?

Working in our newly refurbished kitchens our brigade of chefs are responsible for preparing, cooking and serving a high quality, fine dining menu for over approximately eight thousand covers on matchdays.

Because of the high standards and the demanding nature of this job, the successful candidates will need to have relevant catering industry qualifications and experience in order to be considered for the relevant Chef grade you have applied for.

Please apply only if you are able to provide qualifications or references to support your application.

Proof of eligibility to work within the UK which must be provided at first interview.

Applicants must live within easy travelling distance from Anfield.

Cleaning Operatives - Cleanevent Services Ltd

Term: 2017/18 Season (Matchdays - Casual Work)

Location: Liverpool Football Club, Anfield Road, Anfield, Liverpool, L4 0TH

Salary: £7.50 per hour

Application closing date: On going.

  • Apply for one job role only, we advise applying for the role you feel you are best suited for.
  • We cannot offer you an interview if you apply for multiple roles.

 

CleanEvent Services LTD and Liverpool Football Club

 

CleanEvent Services are recruiting cleaning operatives to join the team, working throughout the football season at Liverpool Football Club.

They are looking for motivated, hard working people to work on match days with possible shifts post and pre match days. A flexible approach to shifts and hours of work would be required for this position.

Duties could include the following: collection and removal of waste, emptying of bins, cleaning toilets, sweeping, mopping, and any other cleaning related duties. Training will be provided for any duties you are requested to carry out.

You will need to communicate with your colleague’s and receive and act on instructions from your supervisors and managers.

CleanEvent have a strict behaviour code to ensure safe work practices and a safe work environment for everyone.

They provide uniform for all new staff, training and safety guidance, a friendly staff room with a super team of current staff who are ready to show any new starter the ropes.

If you think that you fit the above criteria and you would be suited to a busy working environment this position could be for you and also offer further career opportunities with the company.

 

 

Proof of eligibility to work within the UK which must be provided at first interview.

Applicants must live within easy travelling distance from Anfield.

 

Concourse Support Team - Season 17/18

Term: 2017/18 Season (Matchdays - Casual Work)

Location: Liverpool Football CLub, Anfield Road, Anfield, Liverpool, L4 0TH

Salary: £7.50 per hour

Application closing date: On going.

  • Apply for one job role only, we advise applying for the role you feel you are best suited for.
  • We may not be able to offer you an interview if you apply for multiple roles.

 

We are looking for people to join our stewarding team who can help us ensure we get people into and out of the stadium safely and that our fans get the most efficient and professional service during their match day experience. You will work on our concourse areas to provide directions to fans on what services are provided in the stadium, where their seating is and where the food and beverage outlets are.

During half time you will work alongside the catering team to ensure we manage queues, that we help fans understand where they can get the food and drink they want to purchase and to ensure the fan flow works as well as possible to ensure during this very busy time that our fans get the best service.

If you have -

  • Good customer service skills
  • A positive and professional attitude
  • Good written and verbal communication skills
  • If you're reliable and flexible
  • 18 years+ (As this role is related to our safety certificate applicants must be 18 or over)
  • And eligible to work in the UK and already possess a National Insurance Number (Proof of eligibility to work within the UK which must be provided at first interview.)

Then we want to hear from you. 

 

Liverpool Football Club is committed to equality and diversity and applies this to our recruitment process. The Club is an equal opportunities employer and all applicants will be regarded fairly and be given equal opportunities irrespective of their race, religion, gender, sexual orientation, age or disability.

Food & Beer Mobile Sellers - Hawkers Season 17/18

Term: 2017/18 Season (Matchdays - Casual Work)

Location: Liverpool Football Club, Anfield Road, Anfield, Liverpool, L4 0TH

Salary: Starting from £7.50 per hour plus sales incentive

Application closing date: On going.

  • Apply for one job role only, we advise applying for the role you feel you are best suited for.
  • We cannot offer you an interview if you apply for multiple roles.

 

As a Hawker you are responsible for achieving consistently high service standards by serving food and drinks from a backpack based at a fixed point on matchdays within the concourses at our Anfield Stadium.

Duties will include serving alcoholic beverages, taking payment for drinks and dealing with members of the public. We are looking for someone with a great personality and initiative to share their passion for the hospitality industry in delivering service with a smile.

For our hawkers that have a talent for selling we pay enhanced pay rates for every target that is met. The more you sell the more you can earn.

 

Key Person Specifications / Responsibilities:

  • Polite, courteous and presentable at all times.
  • Active listening skills to ensure all orders are taken correctly.
  • Adhere to and follow all cash handling procedures when processing payments with cash or card. 
  • Maintain a proper fast paced experience service 2 hours before and throughout the football match.
  • You will be working in a busy environment which requires a consistency in customer service, flexibility and being able to work well under pressure.
  • Deal with colleague and customer requests and queries.
  • Comply and complete any company paperwork as and when requested.
  • Comply with all company policies and procedures.
  • Candidates must have a pass at GCSE Maths or equivalent to prove numeracy skills which is a significant part of the job role.

 

PLEASE NOTE - successful applicants in some areas will be required to carry a backpack weighing 15 kilograms or more for the duration of a five hour shift.

As this roles requires handling alcohol applicants must be 18 or over. Experience of working in a similar environment is desirable but not essential for this role.

Proof of eligibility to work within the UK which must be provided at first interview.

By applying for this role you consent to being considered for any role within the Hospitality, Tourism and Events Department.

Applicants must live within easy travelling distance from Anfield. 

Hospitality Bar Staff - Season 17/18

Term: 2017/18 Season (Matchdays - Casual Work)

Location: Liverpool Football CLub, Anfield Road, Anfield, Liverpool, L4 0TH

Salary: Starting from £7.50 per hour

Application closing date: On going.

  • Apply for one job role only, we advise applying for the role you feel you are best suited for.
  • We cannot offer you an interview if you apply for multiple roles.

 

Reporting to our Bar Supervisors, hospitality bar staff work in the hospitality suites in our Anfield Stadium looking after our guests.

Working as part of a team directed by our Bar Supervisors and Room Managers your will role will be to ensure that all of our customers have an enjoyable and memorable experience.

We require you to be well presented, friendly, approachable and with an eye for detail. You must be able to work using your own initiative as well as working within a team. We want to you to be as passionate about great service as we are.

If you enjoy working and interacting with people then we want to hear from you.

 

Key Person Specifications / Responsibilities:

  • Have a high level of confidence and dedication.
  • Perform well within a team, building and maintaining good relationships.
  • Ability to adapt to different working environments.
  • Have a good knowledge of beverages available on the bar.
  • Provide a welcoming atmosphere to all guests.
  • Ensure an exceptional standard of service to all customers.
  • Ability to deal with customer requests and queries efficiently.
  • Preparing the bar areas for service.
  • Assist in keeping the bar and front of house area clean and tidy at all times.
  • Taking orders and serving drinks to customers.
  • Preparing drinks orders made by other members of the team.
  • Stock control and rotation throughout service.
  • Operating tills and cash handling.
  • Taking and processing payments from customers.
  • Cleaning down the bar area.
  • Restocking all the fridges at the end of the shift.
  • Ability to multitask and prioritise during busy periods.
  • Willing to take on jobs to balance the team work load.
  • Abide by and enforce all licensing laws.
  • Attend mandatory and other training as required.
  • Comply with all company policies and procedures.

 

As this roles requires handling alcohol applicants must be 18 or over. Experience of working behind a bar is desirable but not essential for this role.

Proof of eligibility to work within the UK which must be provided at first interview.

By applying for this role you consent to being considered for any role within the Hospitality, Tourism and Events Department.

Applicants must live within easy travelling distance from Anfield.

Hospitality Bar Supervisor - Season 17/18

Term: 2017/18 Season (Matchdays - Casual Work)

Location: Liverpool Football CLub, Anfield Road, Anfield, Liverpool, L4 0TH

Salary: Starting from £9.00 per hour

Application closing date: On going.

  • Apply for one job role only, we advise applying for the role you feel you are best suited for.
  • We cannot offer you an interview if you apply for multiple roles.

 

The successful candidate will be required to supervise busy bars in Hospitality areas on a Matchday.

The Matchdays that you would be expected to work can be on Saturdays and Sundays (various start times) as well as Mondays to Fridays (Start time from 2pm).

Bar Supervisors need to ensure that the bar operates smoothly and efficiently throughout service, while maintaining a high level of customer experience.

You should be a committed natural leader with strong man management skills, the ability to build a rapport with clients and staff alike and set the standards to sustain effort in order to achieve exceptional customer service.

You also need to be capable of developing a diverse team, by leading from the front, to act as a role model for the staff by showing a commercial awareness and a strong desire to succeed. This is a “Hands On” role and you must have the stamina and ability to work under pressure and make decisions.
 

Key Person Specifications / Responsibilities

  • To manage the bar service team within the hospitality areas.
  • Customer driven with superb attention to detail.
  • Co-ordinate the entire operation of the bar ensuring an efficient service of the highest standards.
  • Direct, motivate, encourage and inspire your team to deliver the highest results.
  • To deliver a concise effective brief to all members of staff in your area as directed by the Room Manager.
  • Strong communication, inter personal and team working skills, with the ability to problem solve.
  • Look at ways to maximise sales wherever possible and ensure they are recorded accurately.
  • Ensure customers are greeted in a friendly and warm manner.
  • To install a culture of continuous improvement, coaching the team to consistently meet the correct standards.
  • Manage “On the Job” training, implementing it into your matchday team and assist with team training and development of your area
  • Practise good colleague and customer relations, encouraging your staff to work with other departments to ensure overall success.
  • Address all staffing and client issues as required
  • To adhere to all Health and Safety standards, Company Rules, regulations and policies
  • Delegate necessary tasks to be completed and ensure they are done to the standards set.
  • Have a full understanding of the bar menu and ensure your team has the answers to obvious queries.

 

Additional Information:

A requirement of the role is to come into contact with alcohol and where necessary to serve and move alcoholic products around the stadium.

Due to the above all applicants must be 18 or over. Experience of working in a restaurant or a conference and banqueting environment with bar supervisory experience is essential for this role.

Proof of eligibility to work within the UK which must be provided at first interview.

By applying for this role you consent to being considered for any role within the Hospitality, Tourism and Events Department.

Applicants must live within easy travelling distance from Anfield.

Hospitality Servers And Bussers - Boot Room Sports Cafe - Season 17/18

Term: 2017/18 Season (Match days & non match day hours available)

Location: Liverpool Football Club, Anfield Road, Anfield, Liverpool, L4 0TH

Salary: Starting from £7.50 per hour

Application closing date: On going.

  • Apply for one job role only, we would advise applying for the role you feel you are best suited for.
  • Applicants who apply for multiple roles will not be considered for interview.

 

Reporting to the Boot Room Supervisors, our Servers and Bussers will look after our guests in the Boot Room Sports Café at Anfield Stadium on match days and potentially some non match days. Working as part of a customer focused hospitality team your role will be to ensure that all of our customers have an enjoyable and memorable experience.

We require you to be well presented, friendly, approachable and with an eye for detail. You must be able to work using your own initiative as well as working within a team. We want you to be as passionate about great service as we are.

Servers are the front lines of food and beverage customer service, taking orders, delivering food and cleaning up and resetting the table afterwards. Bussers aren't the front line of food service, but customer attentiveness and a neat appearance are still necessary. Bussers make sure Servers can focus on the guests and make sure that food comes out in a speedy manner.

If you enjoy working and interacting with people then we want to hear from you.

 

Key Responsibilities: 

  • Polite, courteous and presentable at all times.
  • Have a professional and positive attitude.
  • Provide a welcoming atmosphere to all guests.
  • Happy to take direction.
  • Commitment to customer care with the ability to demonstrate it.
  • Maintain a proper dining experience.
  • Preparing tables for meals.
  • Clearing up tables before and after meals.
  • Active listening skills to ensure orders are taken correctly.
  • Taking food and drink orders to ensure prompt and accurate service.
  • Being responsible for cash handling, presenting and collecting bills ensuring that payments are charged correctly.
  • Deal with customer requests and queries.
  • Complete additional duties requested by a Manager or Supervisor.
  • Deliver service with a smile.
  • Attend mandatory and other training as required.
  • Comply with all company policies and procedures.

 

As this roles requires handling alcohol applicants must be 18 or over. Experience of working in a restaurant or a conference and banqueting environment is desirable but not essential for this role.

Proof of eligibility to work within the UK which must be provided at first interview.

By applying for this role you consent to being considered for any role within the Hospitality, Tourism and Events Department.

Applicants must live within daily travelling distance of Anfield.

Kiosk Catering Bar Staff - Season 17/18

Term: 2017/18 Season (Matchdays - Casual Work)

Location: Liverpool Football Club, Anfield Road, Anfield, Liverpool, L4 0TH

Salary: Starting from £7.50 per hour

Application closing date: On going.

  • Apply for one job role only, we advise applying for the role you feel you are best suited for.
  • We cannot offer you an interview if you apply for multiple roles.

 

Kiosk Bar staff work in one of our busy catering kiosks situated within our four stands as well as in our external fan zones. Each match our kiosks serve over 45,000 guests a variety of food and beverage products in an extremely fast paced environment.

You will work as part of a team that is directed by a Team Leader who in turn reports to the Concourse Supervisors and Stand Manager. We want you to go above and beyond our customer expectations and ensure that all of our spectators have the best experience a football stadium could offer.

You must be well presented with a friendly, approachable attitude who can show confidence when welcoming customers to Anfield. Some kiosks are restricted in size and you must be comfortable in working in a potentially confined space. You must be willing and able to follow instruction to ensure service runs successfully. We want candidates who are passionate about customer service, strive to go the extra mile but can also use their initiative if involved in a difficult situation.

 

Key Person Specifications / Responsibilities:

  • Show a professional and friendly attitude when welcoming customers onto the concourse areas.
  • Polite, courteous and presentable at all times.
  • Learn the menu offered to be able to provide full product knowledge to spectators.
  • Take orders over the counter and input into our EPOS system.
  • Active listening skills to ensure all orders are taken correctly.
  • Adhere to and follow all cash handling procedures when processing payments with cash or card. 
  • Maintain a proper fast paced experience service 2 hours before and throughout the football match.
  • Ability to follow stock rotation and replenishment procedures.
  • Maintain a clean, neat and tidy working area throughout every shift.
  • Deal with colleague and customer requests and queries.
  • Comply and complete any company paperwork as and when requested.
  • Comply with all company policies and procedures.
  • Candidates must have a pass at GCSE Maths or equivalent to prove numeracy skills which is a significant part of the job role.

 

A requirement of the role is to come into contact with alcohol and where necessary serve and move alcoholic products around the stadium.

Due to the above applicants must be 18 or over. Experience of food and cash handling is desirable but not essential for this role.

Proof of eligibility to work within the UK which must be provided at first interview.

By applying for this role you consent to being considered for any role within the Hospitality, Tourism and Events Department.

Applicants must live within daily travelling distance of Anfield.

Kitchen Porter - Entry Level - Season 17/18

Term: 2017/18 Season (Matchdays - Casual Work)

Location: Liverpool Football Club, Anfield Road, Anfield, Liverpool, L4 0TH

Salary: Starting from £7.50 per hour

Application closing date: On going.

  • Apply for one job role only, we advise applying for the role you feel you are best suited for.
  • We cannot offer you an interview if you apply for multiple roles.

 

Are you looking to gain your first work experience and have an interest in kitchen cleaning work? Then we could be looking for you…

This key behind the scenes role is based in the kitchens and wash ups situated around the stadium. There are two main parts to this role:

Wash Up: you are required to ensure that all items used in the restaurant by our customers are cleaned and made ready for the following match using automated dishwashers. 

Portering: staff are required to ensure each back of house area is cleared of rubbish and left tidy at the end of each match.

The kitchen porter role is as important as any other in the stadium and is an excellent way to get into and gain an understanding of the catering/hospitality industry.

No previous experience is necessary, but applicants must be prepared to work hard under pressure and be dedicated to getting tasks done. 

As responsible recruiters Liverpool Football Club will require all applicants under 18 to provide parental consent as part of the recruitment process.

Proof of eligibility to work within the UK which must be provided at first interview.

By applying for this role you consent to being considered for any relevant role within the Hospitality, Tourism and Events Department.

Applicants must live within easy travelling distance from Anfield.

Kitchen Porter - Season 17/18

Term: 2017/18 Season (Matchdays - Casual Work)

Location: Liverpool Football Club, Anfield Road, Anfield, Liverpool, L4 0TH

Salary: Starting from £7.50 per hour

Application closing date: On going.

  • Apply for one job role only, we advise applying for the role you feel you are best suited for.
  • We cannot offer you an interview if you apply for multiple roles.

 

This key behind the scenes role is based in the kitchens and wash ups situated around the stadium. There are two parts to this role:

Wash Up: you are required to ensure that all items used in the restaurant by our customers are cleaned and made ready for the following match using automated dishwashers. 

Portering: staff are required to ensure each back of house area is cleared of rubbish and left tidy at the end of each match.

The kitchen porter role is as important as any other in the stadium and is an excellent way to get into and gain an understanding of the catering and hospitality industry.

Previous experience is desirable, but applicants must be prepared to work hard under pressure and be dedicated to getting tasks done. 

Proof of eligibility to work within the UK which must be provided at first interview.

By applying for this role you consent to being considered for any relevant role within the Hospitality, Tourism and Events Department.

Applicants must live within easy travelling distance from Anfield.

Matchday Exit Gate Steward - Season 17/18

Term: 2017/18 Season (Matchdays - Casual Work)

Location: Liverpool Football Club, Anfield Road, Anfield, Liverpool, L4 0TH

Salary: £8.28 per hour

Application closing date: On going.

  • Apply for one job role only, we advise applying for the role you feel you are best suited for.
  • We cannot offer you an interview if you apply for multiple roles.

 

Liverpool Football Club is recognised as having amongst the best match day safety and stewarding operations in the industry. Our aim is to ensure all visitors to Anfield are met with the highest standards of both safety and service. We are currently seeking to recruit more members to become part of the match day safety team with the responsibility of manning our Exit Gates.

Although holding a qualification at NVQ Level II would be advantageous, no previous experience is necessary as full training for the role and opportunity to gain the qualification will be given.

Applicants should be of smart appearance, honest, conscientious have a ‘can do attitude’ and be confident of dealing with people.  They should have excellent communication skills and be capable of dealing with sometimes difficult situations in a calm manner such as unauthorised entry. The ability to record information in written form will also be expected.

Successful candidates will be expected to demonstrate a high level of flexibility in respect of their availability in order to meet the varying start times and days of matches.

As this role is related to our safety certificate applicants must be 18 or over. Experience of working in a customer service role is desirable but not essential for this role.

Proof of eligibility to work within the UK which must be provided at first interview.

Applicants must live within easy travelling distance from Anfield.

Matchday Steward - Season 17/18

Term: 2017/18 Season (Matchdays - Casual Work)

Location: Liverpool Football Club, Anfield Road, Anfield, Liverpool, L4 0TH

Salary: £7.50 per hour

Application closing date: On going.

  • Apply for one job role only, we advise applying for the role you feel you are best suited for.
  • We cannot offer you an interview if you apply for multiple roles.

 

Liverpool Football Club is recognised as having amongst the best match day safety and stewarding operations in the industry. Our aim is to ensure all visitors to Anfield are met with the highest standards of both safety and service. We are currently seeking to recruit both males and females to become part of the match day safety team.

Although holding a qualification at NVQ Level II would be advantageous, no previous experience is necessary as full training for the role and opportunity to gain the qualification will be given.

Applicants should be of smart appearance, honest, conscientious have a ‘can do attitude’ and be confident of dealing with people.  They should have excellent communication skills and be capable of dealing with sometimes difficult situations in a calm manner. The ability to record information in written form will also be expected.

As this role is related to our safety certificate applicants must be 18 years or older and live within easy travelling distance to Anfield

Proof of eligibility to work within the UK which must be provided at first interview.

Matchday Transport Coordinator - Season 17/18

Term: 2017/18 Season (Matchdays and the day prior to the match - Casual Work)

Location: Liverpool Football Club, Anfield Road, Anfield, Liverpool, L4 0TH

Salary: £10.00 per hour

Application closing date: 04/03/2018

  • Apply for one job role only, we advise applying for the role you feel you are best suited for.
  • We cannot offer you an interview if you apply for multiple roles.

 

We are currently recruiting for a Match day traffic coordinator to work within the wider Liverpool Football Club Team to achieve significant revenue objectives and to co-ordinate the many car parking activities within both on-site and off-site parking areas. This role is vital to many of the club’s strategies, goals and positioning within the footballing world. 

Your duties and responsibilities will be as described and directed by your line manager and which may change from time to time (including temporary changes) to suit the needs of the business

The successful candidate will support the Match Day Safety Officer to ensure a seamless operation involving team coach arrivals, staff parking, disabled parking, operation of the 917 bus service and VIP parking.   Your key responsibilities will also include:

  • Develop and maintain relationships with internal stakeholders and external agencies, working together to ensure successful implementation of the Club’s transport strategy.
  • Proactively manage Stadium TM (our current traffic management company) and mark KPI’s in accordance with the current contract.
  • Actively deal with the Local Authority, Highways Department and Mersey Travel and bus and coach operators.
  • Attendance at Transport Working Group meetings
  • Maintain close liaison with Merseyside Police
  • Attendance at home games is a requirement of the role.
  • Regular liaison with operations leaders from other LFC sites

 

Who you will work with in this role

  • Head of Stadium Operations
  • Match Day Safety Manager
  • Stadium Manager
  • Player Operations Manager
  • Logistics Manager
  • Fan Experience Manager

 

What’s important to us about this role?

  • That you comply with all relevant Club policies, including our Equality and Diversity and Health and Safety policies;
  • That you comply with all relevant legal, regulatory, ethical and social requirements;
  • That you build and maintain good working relationships both internally and externally, maintaining a professional image at all times when representing Liverpool Football Club;
  • That you keep confidential any information gained regarding the Club and its personnel;
  • That you maintain a flexible approach to work at all times.

 

The successful candidate will have the following experience, skills and attributes:

Essential

  • As a representative of Liverpool Football Club you will have a professional ‘can do’ attitude.
  • Excellent communication skills with the ability to present information to both internal and external stakeholders.
  • A strong team player who shows initiative and has the ability to work autonomously.
  • An understanding of current road traffic regulations and related legislation.
  • Qualified Banksman
  • Diligence, attention to detail and the ability to work under pressure and to tight deadlines
  • Strong commercial acumen
  • High levels of personal integrity

Desirable

  • Experience of working in a major public event location
  • The wider transport industry
  • Working in a customer facing role
  • Comfortable working with varied client groups and stakeholders
  • LANTRA and CSAS (community Safety Accreditation Scheme) qualifications would be advantageous

 

As this role is related to our safety certificate applicants must be 18 years or older and live within easy travelling distance to Anfield

Proof of eligibility to work within the UK which must be provided at first interview.

Museum & Stadium Tours Receptionist - Season 17/18

Term: Casual Work (As required basis)

Location: Liverpool Football Club, Anfield Road, Anfield, Liverpool, L4 0TH

Salary: TBA

Application closing date: 09/03/2018

If you excel in customer service, have a natural sales flair, are a natural communicator and are interested in football and passionate about Liverpool and Liverpool FC then this could be the ideal job for you.

As a Tour & Museum Receptionist, your role will be as an Ambassador to LFC; welcoming our visitors and fans from around the world to Anfield and providing them with a unique, unforgettable visitor experience whilst working in a fast paced, dynamic & busy environment.

Your primary responsibilities will be to welcome visitors, process bookings, daily tour planning , process cash and credit card sales, promotion of merchandise, security procedures  and deal with general enquires for the Stadium Tours.

To be successful in this role, you will need excellent written and verbal communication skills,  a competency in Microsoft Office, reservations & till operating systems plus cash handling experience including daily banking & cashing up procedures.  Other duties will be audio guide distribution duties and photograph & merchandise sales at our entrance desk and also in our new interactive museum.

 

Key Person Specifications / Responsibilities

  • Good and clear communication skills
  • Provide excellent customers service
  • Greet visitors with a positive, helpful attitude
  • Excellent personal presentation
  • Answer calls in professional manner
  • Deal with queries from the customers via telephone or in person
  • Maintain security procedures within the workplace
  • Competency in cash handling and financial reporting
  • Assisting with a variety of administrative tasks
  • Inventory and stock control
  • Tidy and maintain reception area and the Museum
  • Confident and outgoing
  • Ability to build relationships and rapport with internal & external departments/partners
  • Ability to remain calm when dealing with high volumes of visitors
  • Good time management

 

The public profile of this role requires a high level of professionalism, courtesy, tact and diplomacy.​

 

Proof of eligibility to work within the UK which must be provided at first interview.

Applicants must live within easy travelling distance from Anfield.

 

Stores / Cellar Porter - Season 17/18

Term: 2017/18 Season (Matchdays - Casual Work)

Location: Liverpool Football Club, Anfield Road, Anfield, Liverpool, L4 0TH

Salary: Starting from £7.50 per hour

Application closing date: On going.

  • Apply for one job role only, we advise applying for the role you feel you are best suited for.
  • We cannot offer you an interview if you apply for multiple roles.

 

This key behind the scenes role is based in various catering back of house locations situated around the stadium.

An overview of your job role will be to ensure that any requested equipment, furniture or stock is delivered to the right place at the right time and to carry products from one area of the ground to the other. You could also be helping to escort staff members to various locations around the Stadium. Porters are also required to ensure each back of house area is cleared of rubbish and left tidy at the end of each match.

 

Key Person Specifications / Responsibilities:

  • To ensure rooms or kiosks are set up if required, as directed.
  • To check in any deliveries if required and put stock away.
  • Ensure all cellars and storerooms are clean and tidy and stock rotated.
  • Ensure all stair tower bases are clear of any items.
  • Ensure bars are restocked if requested.
  • Ensure rubbish and bottles are cleared from bars during or immediately after functions or matches.
  • Ensure all bottles are sorted into separate bins where possible.
  • Ensure that all kitchen waste, including crates, are removed and disposed of.
  • Crates stacked ready for collection if required.
  • Ensure end of day procedure on shutting down a building is carried out if requested (lights out, rooms locked etc) on all floors, in all bars and cellars.

 

The porter role is as important as any other in the stadium and is an excellent way to gain an insight and understanding of the back of house catering and hospitality industry.

 

Previous experience in a similar environment is desirable, but applicants must be prepared to work hard under pressure and be dedicated to getting tasks done. 

Proof of eligibility to work within the UK which must be provided at first interview.

By applying for this role you consent to being considered for any relevant role within the Hospitality, Tourism and Events Department.

Applicants must live within easy travelling distance from Anfield.

Tour Guide - Season 17/18

Term: Casual Work (As required basis)

Location: Liverpool Football Club, Anfield Road, Anfield, Liverpool, L4 0TH

Salary: £8.45 per hour

Application closing date: 09/03/2018

If you excel in customer service, have a natural sales flair, are a natural communicator, good at public speaking and are interested in football and passionate about Liverpool and Liverpool FC then this could be the ideal job for you.

You could be working in a number of roles in the Tour and Museums department and will be an Ambassador to LFC; welcoming our visitors and fans from around the world to Anfield and providing them with a unique, unforgettable visitor experience. Your primary responsibilities will be to guide visitors around the stadium whilst delivering a fun, informative tour offering commentary and interesting facts and information about Liverpool FC past and present, utilising a pre-determined script. A flair for performing along with a good memory for facts and figures is a must.

Other duties will be reception and audio guide distribution duties at our entrance desk and also photograph duties in our new interactive museum.

 

Key Person Specifications / Responsibilities

  • Good and clear communication skills
  • Good self-presentation
  • Confident and outgoing
  • Ability to build relationships and rapport
  • Team player
  • Ability to remain calm when dealing with emotional, difficult or distressed people
  • A sound LFC knowledge

 

The public profile of this role requires a high level of professionalism, courtesy, tact and diplomacy.

 

Proof of eligibility to work within the UK which must be provided at first interview.

Applicants must live within easy travelling distance from Anfield.