Event Day Staffing - Liverpool FC

Recruiting Now


Accessibility Steward - Season 17/18

Term: 2017/18 Season (Matchdays - Casual Work)

Location: Liverpool Football CLub, Anfield Road, Anfield, Liverpool, L4 0TH

Salary: £7.50 per hour

Application closing date: On going.

  • Apply for one job role only, we advise applying for the role you feel you are best suited for.
  • We cannot offer you an interview if you apply for multiple roles.

 

Key Duties / Responsibilities

  • Attend pre match briefing. Ensure you are properly dressed.
  • Make directly to your post. BEFORE ADMITTANCE OF THE PUBLIC, conduct a visual check of all of your area. Ensure any potential hazards in your area are brought to notice and attended to promptly. Conduct Pre event SAFETY CHECKS.
  • On completion of safety checks, make directly to your post inside or outside the stadium (if applicable) to assist disabled supporters with any issues they may have.
  • Your function is Public Safety and Disabled Supporter Access. IT IS NOT TO WATCH THE MATCH.
  • Provide assistance to disabled supporters based on their needs.
  • In the interests of SAFETY when on Entrance Duty at an accessible entrance ensure persons are only allowed entry with a valid ticket or access control card. Check Tickets to ensure persons enter the correct area. Ensure Personal Assistants are able to fully assist the needs of the disabled supporter and provide assistance in an emergency.
  • In the interests of SAFETY when on turnstile Duty ensure compliance with the Ground Regulations in respect of the admittance of ‘Prohibited articles’ or ‘persons’ (see Ground Regulations.).
  • Direct and assist persons to their seating.
  • Control and regulate the flow of spectators. Keep Gangways and exit routes clear. Prevent unauthorised entry onto the pitch or other area except as directed in an emergency.
  • In whichever area you are deployed monitor the crowd to prevent overcrowding. Raise the alarm in the event on any perceived problem.
  • Know how to contact Match Day Control Room and relevant Code Words.
  • Know how to contact Ticket Office and protocols for ticketing enqueries.
  • BE FULLY AWARE OF THE LOCATION OF FIRE ALARM CALL POINTS AND HOW THEY OPERATE.
  • Understand the Personal Emergency Evacuation Plan (PEEP) for each disabled supporter under your supervision and the evacuation strategy for their location of the stadium.
  • Endeavour to maintain a safe environment for spectators by giving advice/guidance and by requesting the removal of fans engaging in misbehaviour which may be regarded as not conducive to public safety. In the interests of safety ENFORCE GROUND REGULATIONS INSIDE THE STADIUM. REPORT ALL OCCURANCES.
  • Conduct safety checks of the stadium after the public have left.
  • YOU MUST FULLY PARTICIPATE IN TRAINING AND ASSESSMENT

 

Additional Information:

Due to the above all applicants must be 18 or over. Experience of working in a similiar environment will be desireable for this role.

Proof of eligibility to work within the UK which must be provided at first interview.

Applicants must live within easy travelling distance from Anfield.

Chefs - Commis Chef - Season 17/18

Term: 2017/18 Season (Matchdays - Casual Work)

Location: Liverpool Football Club, Anfield Road, Anfield, Liverpool, L4 0TH

Salary: Starting from £8.50 per hour

Application closing date: On going.

  • Apply for one job role only, we advise applying for the role you feel you are best suited for.
  • We cannot offer you an interview if you apply for multiple roles.

 

Our hard working team of chefs need a new player... could this be you? Are you looking to bring some creativity and commitment to an expanding aspiring team?

Working in our newly refurbished kitchens our brigade of chefs are responsible for preparing, cooking and serving a high quality, fine dining menu for over approximately eight thousand covers on matchdays.

Because of the high standards and the demanding nature of this job, the successful candidates will need to have relevant catering industry qualifications in order to be considered for this role. Experience is desirable but not essential at this Level.

Please apply only if you are able to provide qualifications or references to support your application.

As responsible recruiters Liverpool Football Club will require all applicants under 18 to provide parental consent as part of the recruitment process.

Proof of eligibility to work within the UK which must be provided at first interview.

Applicants must live within easy travelling distance from Anfield.

Chefs - Lead Chef - Season 17/18

Term: 2017/18 Season (Matchdays - Casual Work)

Location: Liverpool Football Club, Anfield Road, Anfield, Liverpool, L4 0TH

Salary: Starting from £14.00 per hour

Application closing date: On going.

  • Apply for one job role only, we advise applying for the role you feel you are best suited for.
  • We cannot offer you an interview if you apply for multiple roles.

 

Our hard working team of chefs need a new player... could this be you? Are you looking to bring some creativity and commitment to an expanding aspiring team?

Working in our newly refurbished kitchens our brigade of chefs are responsible for preparing, cooking and serving a high quality, fine dining menu for approximately eight thousand covers on matchdays. Our Lead Chefs must have the personality and skill set to oversee the smooth running of a kitchen operation for a level of hospitality within the Stadium.

Because of the high standards and the demanding nature of this job, the successful candidates will need to have relevant catering industry qualifications and experience in order to be considered for the relevant Chef grade you have applied for.

Please apply only if you are able to provide qualifications or references to support your application.

Proof of eligibility to work within the UK which must be provided at first interview.

Applicants must live within easy travelling distance from Anfield.

Chefs - Sous Chef - Season 17/18

Term: 2017/18 Season (Matchdays - Casual Work)

Location: Liverpool Football Club, Anfield Road, Anfield, Liverpool, L4 0TH

Salary: Starting from £12.50 per hour

Application closing date: On going.

  • Apply for one job role only, we advise applying for the role you feel you are best suited for.
  • We cannot offer you an interview if you apply for multiple roles.

 

Our hard working team of chefs need a new player... could this be you? Are you looking to bring some creativity and commitment to an expanding aspiring team?

Working in our newly refurbished kitchens our brigade of chefs are responsible for preparing, cooking and serving a high quality, fine dining menu for over approxiametly eight thousand covers on matchdays.

Because of the high standards and the demanding nature of this job, the successful candidates will need to have relevant catering industry qualifications and experience in order to be considered for the relevant Chef grade you have applied for.

Please apply only if you are able to provide qualifications or references to support your application.

Proof of eligibility to work within the UK which must be provided at first interview.

Applicants must live within easy travelling distance from Anfield.

Chefs - Vip Live Cook Box Chef - Season 17/18

Term: 2017/18 Season (Matchdays - Casual Work)

Location: Liverpool Football Club, Anfield Road, Anfield, Liverpool, L4 0TH

Salary: Dependant on Chef grade

Application closing date: On going.

  • Apply for one job role only, we advise applying for the role you feel you are best suited for.
  • We cannot offer you an interview if you apply for multiple roles.

 

Our hard working team of chefs need a new player... could this be you? Are you looking to bring some creativity and commitment to an expanding aspiring team within a privileged environment?

Liverpool Football Club are looking for Chefs that not only have a high skill set but also have the personality to engage with and cook for VIP guests in Executive Suites on match days. This role will involve using state of the art live cook tables in the recently expanded new main stand.

Working in our newly refurbished kitchens our brigade of chefs are responsible for preparing, cooking and serving a high quality, fine dining menu for approximately eight thousand covers on matchdays. Our Box Chefs must have the personality and skill set to oversee the smooth running of a bespoke kitchen operation for an executive suite within the Stadium for up to 24 guests.

Because of the high standards and the demanding nature of this job, the successful candidates will need to have relevant catering industry qualifications and experience in order to be considered for the relevant Chef grade you have applied for.

Please apply only if you are able to provide qualifications or references to support your application.

Proof of eligibility to work within the UK which must be provided at first interview.

Applicants must live within easy travelling distance from Anfield.

Chefs – Chef De Partie - Season 17/18

Term: 2017/18 Season (Matchdays - Casual Work)

Location: Liverpool Football Club, Anfield Road, Anfield, Liverpool, L4 0TH

Salary: Starting from £11.00 per hour

Application closing date: On going.

  • Apply for one job role only, we advise applying for the role you feel you are best suited for.
  • We cannot offer you an interview if you apply for multiple roles.

 

Our hard working team of chefs need a new player... could this be you? Are you looking to bring some creativity and commitment to an expanding aspiring team?

Working in our newly refurbished kitchens our brigade of chefs are responsible for preparing, cooking and serving a high quality, fine dining menu for over approximately eight thousand covers on matchdays.

Because of the high standards and the demanding nature of this job, the successful candidates will need to have relevant catering industry qualifications and experience in order to be considered for the relevant Chef grade you have applied for.

Please apply only if you are able to provide qualifications or references to support your application.

Proof of eligibility to work within the UK which must be provided at first interview.

Applicants must live within easy travelling distance from Anfield.

Cleaning Operatives - Cleanevent Services Ltd

Term: 2017/18 Season (Matchdays - Casual Work)

Location: Liverpool Football Club, Anfield Road, Anfield, Liverpool, L4 0TH

Salary: £7.50 per hour

Application closing date: On going.

  • Apply for one job role only, we advise applying for the role you feel you are best suited for.
  • We cannot offer you an interview if you apply for multiple roles.

 

CleanEvent Services LTD and Liverpool Football Club

 

CleanEvent Services are recruiting cleaning operatives to join the team, working throughout the football season at Liverpool Football Club.

They are looking for motivated, hard working people to work on match days with possible shifts post and pre match days. A flexible approach to shifts and hours of work would be required for this position.

Duties could include the following: collection and removal of waste, emptying of bins, cleaning toilets, sweeping, mopping, and any other cleaning related duties. Training will be provided for any duties you are requested to carry out.

You will need to communicate with your colleague’s and receive and act on instructions from your supervisors and managers.

CleanEvent have a strict behaviour code to ensure safe work practices and a safe work environment for everyone.

They provide uniform for all new staff, training and safety guidance, a friendly staff room with a super team of current staff who are ready to show any new starter the ropes.

If you think that you fit the above criteria and you would be suited to a busy working environment this position could be for you and also offer further career opportunities with the company.

 

 

Proof of eligibility to work within the UK which must be provided at first interview.

Applicants must live within easy travelling distance from Anfield.

 

Concourse Support Team - Season 17/18

Term: 2017/18 Season (Matchdays - Casual Work)

Location: Liverpool Football CLub, Anfield Road, Anfield, Liverpool, L4 0TH

Salary: £7.50 per hour

Application closing date: On going.

  • Apply for one job role only, we advise applying for the role you feel you are best suited for.
  • We may not be able to offer you an interview if you apply for multiple roles.

 

We are looking for people to join our stewarding team who can help us ensure we get people into and out of the stadium safely and that our fans get the most efficient and professional service during their match day experience. You will work on our concourse areas to provide directions to fans on what services are provided in the stadium, where their seating is and where the food and beverage outlets are.

During half time you will work alongside the catering team to ensure we manage queues, that we help fans understand where they can get the food and drink they want to purchase and to ensure the fan flow works as well as possible to ensure during this very busy time that our fans get the best service.

If you have -

  • Good customer service skills
  • A positive and professional attitude
  • Good written and verbal communication skills
  • If you're reliable and flexible
  • 18 years+ (As this role is related to our safety certificate applicants must be 18 or over)
  • And eligible to work in the UK and already possess a National Insurance Number (Proof of eligibility to work within the UK which must be provided at first interview.)

Then we want to hear from you. 

 

Liverpool Football Club is committed to equality and diversity and applies this to our recruitment process. The Club is an equal opportunities employer and all applicants will be regarded fairly and be given equal opportunities irrespective of their race, religion, gender, sexual orientation, age or disability.

Food & Beer Mobile Sellers - Hawkers Season 17/18

Term: 2017/18 Season (Matchdays - Casual Work)

Location: Liverpool Football Club, Anfield Road, Anfield, Liverpool, L4 0TH

Salary: Starting from £7.50 per hour plus sales incentive

Application closing date: On going.

  • Apply for one job role only, we advise applying for the role you feel you are best suited for.
  • We cannot offer you an interview if you apply for multiple roles.

 

As a Hawker you are responsible for achieving consistently high service standards by serving food and drinks from a backpack based at a fixed point on matchdays within the concourses at our Anfield Stadium.

Duties will include serving alcoholic beverages, taking payment for drinks and dealing with members of the public. We are looking for someone with a great personality and initiative to share their passion for the hospitality industry in delivering service with a smile.

For our hawkers that have a talent for selling we pay enhanced pay rates for every target that is met. The more you sell the more you can earn.

 

Key Person Specifications / Responsibilities:

  • Polite, courteous and presentable at all times.
  • Active listening skills to ensure all orders are taken correctly.
  • Adhere to and follow all cash handling procedures when processing payments with cash or card. 
  • Maintain a proper fast paced experience service 2 hours before and throughout the football match.
  • You will be working in a busy environment which requires a consistency in customer service, flexibility and being able to work well under pressure.
  • Deal with colleague and customer requests and queries.
  • Comply and complete any company paperwork as and when requested.
  • Comply with all company policies and procedures.
  • Candidates must have a pass at GCSE Maths or equivalent to prove numeracy skills which is a significant part of the job role.

 

PLEASE NOTE - successful applicants in some areas will be required to carry a backpack weighing 15 kilograms or more for the duration of a five hour shift.

As this roles requires handling alcohol applicants must be 18 or over. Experience of working in a similar environment is desirable but not essential for this role.

Proof of eligibility to work within the UK which must be provided at first interview.

By applying for this role you consent to being considered for any role within the Hospitality, Tourism and Events Department.

Applicants must live within easy travelling distance from Anfield. 

Hospitality Food & Beverage Staff - Vip Executive Boxes, Suites And Restaurants - Season 17/18

Term: 2017/18 Season (Matchdays - Casual Work)

Location: Liverpool Football Club, Anfield Road, Anfield, Liverpool, L4 0TH

Salary: Starting from £8.25 per hour

Application closing date: On going.

  • Apply for one job role only, we advise applying for the role you feel you are best suited for.
  • We cannot offer you an interview if you apply for multiple roles.

 

Reporting to the Hospitality Room Supervisors, Food and Beverage staff will work in the VVIP hospitality Suites, Executive Boxes and Executive Restaurants at Anfield Stadium looking after our guests. Working as part of a VIP team directed by our Supervisors and Managers your role will be to ensure that all of our customers have the most enjoyable and memorable outstanding experience and service.

We require you to be exceptionally well presented, friendly, approachable and with an eye for detail. You must be able to work using your own initiative as well as working within a team. We want you to be as passionate about excellent service as we are and have a good understanding and knowledge of hospitality restaurant operations. Successful candidates within these roles will ideally have cocktail bar experience, Sommelier training or previous waiting on experience at a high end fine dining restaurant.

You will also need to be able to show a high level of commitment to home games to ensure consistency in these key positions.

 

Key Person Specifications / Responsibilities:

  • Polite, courteous and presentable at all times.
  • Have a professional and positive attitude, communicating clearly and concisely.
  • Commitment to customer care with the ability to demonstrate it.
  • Maintain a proper dining experience.
  • Active listening skills to ensure orders are taken correctly.
  • Taking food and drink orders to ensure prompt and accurate service.
  • Being responsible for cash handling, presenting and collecting bills ensuring that payments are charged correctly.
  • Deal with customer requests and queries.
  • Complete additional duties requested by a Manager or Supervisor.
  • Attend mandatory and other training as required.
  • Comply with all company policies and procedures.
  • Previous experience as a Sommelier or VIP waiter, preferably within a high volume and quality restaurant
  • To possess WSET Diploma or Court of Master sommelier Advance Sommelier Certificate is an advantage
  • Passionate about delivering the highest levels of service to our guests in an engaging and informative way
  • Able to work effectively as part of a team and build rapport with our guests and the team
  • Desire to continuously learn and improve both knowledge and skills

 

As this roles requires handling alcohol applicants must be 18 or over. Experience of working in a similar environment is highly desirable for this role.

Proof of eligibility to work within the UK which must be provided at first interview.

By applying for this role you consent to being considered for any role within the Hospitality, Tourism and Events Department.

Applicants must live within daily travelling distance of Anfield.

Hospitality Servers And Bussers - Boot Room Sports Cafe - Season 17/18

Term: 2017/18 Season (Match days & non match day hours available)

Location: Liverpool Football Club, Anfield Road, Anfield, Liverpool, L4 0TH

Salary: Starting from £7.50 per hour

Application closing date: On going.

  • Apply for one job role only, we would advise applying for the role you feel you are best suited for.
  • Applicants who apply for multiple roles will not be considered for interview.

 

Reporting to the Boot Room Supervisors, our Servers and Bussers will look after our guests in the Boot Room Sports Café at Anfield Stadium on match days and potentially some non match days. Working as part of a customer focused hospitality team your role will be to ensure that all of our customers have an enjoyable and memorable experience.

We require you to be well presented, friendly, approachable and with an eye for detail. You must be able to work using your own initiative as well as working within a team. We want you to be as passionate about great service as we are.

Servers are the front lines of food and beverage customer service, taking orders, delivering food and cleaning up and resetting the table afterwards. Bussers aren't the front line of food service, but customer attentiveness and a neat appearance are still necessary. Bussers make sure Servers can focus on the guests and make sure that food comes out in a speedy manner.

If you enjoy working and interacting with people then we want to hear from you.

 

Key Responsibilities: 

  • Polite, courteous and presentable at all times.
  • Have a professional and positive attitude.
  • Provide a welcoming atmosphere to all guests.
  • Happy to take direction.
  • Commitment to customer care with the ability to demonstrate it.
  • Maintain a proper dining experience.
  • Preparing tables for meals.
  • Clearing up tables before and after meals.
  • Active listening skills to ensure orders are taken correctly.
  • Taking food and drink orders to ensure prompt and accurate service.
  • Being responsible for cash handling, presenting and collecting bills ensuring that payments are charged correctly.
  • Deal with customer requests and queries.
  • Complete additional duties requested by a Manager or Supervisor.
  • Deliver service with a smile.
  • Attend mandatory and other training as required.
  • Comply with all company policies and procedures.

 

As this roles requires handling alcohol applicants must be 18 or over. Experience of working in a restaurant or a conference and banqueting environment is desirable but not essential for this role.

Proof of eligibility to work within the UK which must be provided at first interview.

By applying for this role you consent to being considered for any role within the Hospitality, Tourism and Events Department.

Applicants must live within daily travelling distance of Anfield.

Kiosk Catering Bar Staff - Season 17/18

Term: 2017/18 Season (Matchdays - Casual Work)

Location: Liverpool Football Club, Anfield Road, Anfield, Liverpool, L4 0TH

Salary: Starting from £7.50 per hour

Application closing date: On going.

  • Apply for one job role only, we advise applying for the role you feel you are best suited for.
  • We cannot offer you an interview if you apply for multiple roles.

 

Kiosk Bar staff work in one of our busy catering kiosks situated within our four stands as well as in our external fan zones. Each match our kiosks serve over 45,000 guests a variety of food and beverage products in an extremely fast paced environment.

You will work as part of a team that is directed by a Team Leader who in turn reports to the Concourse Supervisors and Stand Manager. We want you to go above and beyond our customer expectations and ensure that all of our spectators have the best experience a football stadium could offer.

You must be well presented with a friendly, approachable attitude who can show confidence when welcoming customers to Anfield. Some kiosks are restricted in size and you must be comfortable in working in a potentially confined space. You must be willing and able to follow instruction to ensure service runs successfully. We want candidates who are passionate about customer service, strive to go the extra mile but can also use their initiative if involved in a difficult situation.

 

Key Person Specifications / Responsibilities:

  • Show a professional and friendly attitude when welcoming customers onto the concourse areas.
  • Polite, courteous and presentable at all times.
  • Learn the menu offered to be able to provide full product knowledge to spectators.
  • Take orders over the counter and input into our EPOS system.
  • Active listening skills to ensure all orders are taken correctly.
  • Adhere to and follow all cash handling procedures when processing payments with cash or card. 
  • Maintain a proper fast paced experience service 2 hours before and throughout the football match.
  • Ability to follow stock rotation and replenishment procedures.
  • Maintain a clean, neat and tidy working area throughout every shift.
  • Deal with colleague and customer requests and queries.
  • Comply and complete any company paperwork as and when requested.
  • Comply with all company policies and procedures.
  • Candidates must have a pass at GCSE Maths or equivalent to prove numeracy skills which is a significant part of the job role.

 

A requirement of the role is to come into contact with alcohol and where necessary serve and move alcoholic products around the stadium.

Due to the above applicants must be 18 or over. Experience of food and cash handling is desirable but not essential for this role.

Proof of eligibility to work within the UK which must be provided at first interview.

By applying for this role you consent to being considered for any role within the Hospitality, Tourism and Events Department.

Applicants must live within daily travelling distance of Anfield.

Kitchen Porter - Season 17/18

Term: 2017/18 Season (Matchdays - Casual Work)

Location: Liverpool Football Club, Anfield Road, Anfield, Liverpool, L4 0TH

Salary: Starting from £7.50 per hour

Application closing date: On going.

  • Apply for one job role only, we advise applying for the role you feel you are best suited for.
  • We cannot offer you an interview if you apply for multiple roles.

 

This key behind the scenes role is based in the kitchens and wash ups situated around the stadium. There are two parts to this role:

Wash Up: you are required to ensure that all items used in the restaurant by our customers are cleaned and made ready for the following match using automated dishwashers. 

Portering: staff are required to ensure each back of house area is cleared of rubbish and left tidy at the end of each match.

The kitchen porter role is as important as any other in the stadium and is an excellent way to get into and gain an understanding of the catering and hospitality industry.

Previous experience is desirable, but applicants must be prepared to work hard under pressure and be dedicated to getting tasks done. 

Proof of eligibility to work within the UK which must be provided at first interview.

By applying for this role you consent to being considered for any relevant role within the Hospitality, Tourism and Events Department.

Applicants must live within easy travelling distance from Anfield.

Matchday Exit Gate Steward - Season 17/18

Term: 2017/18 Season (Matchdays - Casual Work)

Location: Liverpool Football Club, Anfield Road, Anfield, Liverpool, L4 0TH

Salary: £8.28 per hour

Application closing date: On going.

  • Apply for one job role only, we advise applying for the role you feel you are best suited for.
  • We cannot offer you an interview if you apply for multiple roles.

 

Liverpool Football Club is recognised as having amongst the best match day safety and stewarding operations in the industry. Our aim is to ensure all visitors to Anfield are met with the highest standards of both safety and service. We are currently seeking to recruit more members to become part of the match day safety team with the responsibility of manning our Exit Gates.

Although holding a qualification at NVQ Level II would be advantageous, no previous experience is necessary as full training for the role and opportunity to gain the qualification will be given.

Applicants should be of smart appearance, honest, conscientious have a ‘can do attitude’ and be confident of dealing with people.  They should have excellent communication skills and be capable of dealing with sometimes difficult situations in a calm manner such as unauthorised entry. The ability to record information in written form will also be expected.

Successful candidates will be expected to demonstrate a high level of flexibility in respect of their availability in order to meet the varying start times and days of matches.

As this role is related to our safety certificate applicants must be 18 or over. Experience of working in a customer service role is desirable but not essential for this role.

Proof of eligibility to work within the UK which must be provided at first interview.

Applicants must live within easy travelling distance from Anfield.

Matchday Steward - Season 17/18

Term: 2017/18 Season (Matchdays - Casual Work)

Location: Liverpool Football Club, Anfield Road, Anfield, Liverpool, L4 0TH

Salary: £7.50 per hour

Application closing date: On going.

  • Apply for one job role only, we advise applying for the role you feel you are best suited for.
  • We cannot offer you an interview if you apply for multiple roles.

 

Liverpool Football Club is recognised as having amongst the best match day safety and stewarding operations in the industry. Our aim is to ensure all visitors to Anfield are met with the highest standards of both safety and service. We are currently seeking to recruit both males and females to become part of the match day safety team.

Although holding a qualification at NVQ Level II would be advantageous, no previous experience is necessary as full training for the role and opportunity to gain the qualification will be given.

Applicants should be of smart appearance, honest, conscientious have a ‘can do attitude’ and be confident of dealing with people.  They should have excellent communication skills and be capable of dealing with sometimes difficult situations in a calm manner. The ability to record information in written form will also be expected.

As this role is related to our safety certificate applicants must be 18 years or older and live within easy travelling distance to Anfield

Proof of eligibility to work within the UK which must be provided at first interview.

Meeting & Events Coordinator

Term: Casual work – (up to 35 hours a week available)

Location: Liverpool Football Club, Anfield Road, Anfield, Liverpool, L4 0TH

Salary: £10.75 per hour

Application closing date: 02/02/2018

  • Apply for one job role only, we advise applying for the role you feel you are best suited for.
  • We cannot offer you an interview if you apply for multiple roles.

 

The meeting and events co-ordinator is a proactive planner who plays an integral part of delivering a standard in line with the world famous LFC brand.

The successful candidate will have an enthusiastic approach to meetings and events with a flair for organisation and administration.  A confident individual with previous events or sales administrator role, who has the ability to lead the customer throughout their events journey.

To organise and co-ordinate external clients detail in an efficient/effective manner, liaising across all departments and outside partners at the Club and aiming to exceed internal and external client’s expectations at all times. To achieve set objectives that ensures a smooth delivery, accurate information to meet with all expectations.

 

Key Person Specifications / Responsibilities

  • Takes ownership of clients and all of their events portfolio from conception to conclusion – acting as the key liaison with the delivery team and chef/s
  • Ensures all events details are obtained in a time frame suitable for the highest standard of service delivery
  • Supports the Senior Events Manager, Project Manager and Sales Team to deliver events synonymous with the LFC Brand
  • Actively upsells at each business opportunity to maximise revenue
  • Achieves personal and contributes to team related goals
  • Communicates on a number of forums in a suitable manner of audience.  Within the role the events co-ordinator will be sourcing the right room and location within a large scale flexible, creating running orders, suggesting menus and entertainment. Therefore an enthusiastic communicator who can build relationships
  • All administration and research is compiled in the highest standard and can be shared with senior team members
  • The events co-ordinator is responsible for contributing to additional projects and areas including product developments, marketing developments and service delivery standards across the wider events portfolio
  • To ensure compliance with all relevant Club policies, including health and safety policies.
  • To ensure compliance with all relevant legal, regulatory, ethical and social requirements.
  • To build and maintain good working relationships both internally and externally, maintaining a professional image at all times when representing Liverpool Football Club.
  • To keep confidential any information gained regarding the Club and its personnel.
  • To maintain a flexible approach to work at all times
  • Previous knowledge of an events booking software
  • Experience of working in a venue based events office or sales team

 

Essential Person Specifications

  • Previous experience in the event industry
  • Effective and confident communicator
  • Very strong interpersonal skills
  • Creative outlook to problem solving
  • Be able to work to strict pressured deadlines
  • Computer skills including Word, Excel, PowerPoint

 

Desirable Person Specifications

  • Able to work unsupervised on own initiative
  • Smart and well presented
  • Excellent customer service skills

 

Additional Information:

Proof of eligibility to work within the UK which must be provided at first interview.

By applying for this role you consent to being considered for any role within the Hospitality, Tourism and Events Department.

Applicants must live within easy travelling distance from Anfield.

Stores / Cellar Porter - Season 17/18

Term: 2017/18 Season (Matchdays - Casual Work)

Location: Liverpool Football Club, Anfield Road, Anfield, Liverpool, L4 0TH

Salary: Starting from £7.50 per hour

Application closing date: On going.

  • Apply for one job role only, we advise applying for the role you feel you are best suited for.
  • We cannot offer you an interview if you apply for multiple roles.

 

This key behind the scenes role is based in various catering back of house locations situated around the stadium.

An overview of your job role will be to ensure that any requested equipment, furniture or stock is delivered to the right place at the right time and to carry products from one area of the ground to the other. You could also be helping to escort staff members to various locations around the Stadium. Porters are also required to ensure each back of house area is cleared of rubbish and left tidy at the end of each match.

 

Key Person Specifications / Responsibilities:

  • To ensure rooms or kiosks are set up if required, as directed.
  • To check in any deliveries if required and put stock away.
  • Ensure all cellars and storerooms are clean and tidy and stock rotated.
  • Ensure all stair tower bases are clear of any items.
  • Ensure bars are restocked if requested.
  • Ensure rubbish and bottles are cleared from bars during or immediately after functions or matches.
  • Ensure all bottles are sorted into separate bins where possible.
  • Ensure that all kitchen waste, including crates, are removed and disposed of.
  • Crates stacked ready for collection if required.
  • Ensure end of day procedure on shutting down a building is carried out if requested (lights out, rooms locked etc) on all floors, in all bars and cellars.

 

The porter role is as important as any other in the stadium and is an excellent way to gain an insight and understanding of the back of house catering and hospitality industry.

 

Previous experience in a similar environment is desirable, but applicants must be prepared to work hard under pressure and be dedicated to getting tasks done. 

Proof of eligibility to work within the UK which must be provided at first interview.

By applying for this role you consent to being considered for any relevant role within the Hospitality, Tourism and Events Department.

Applicants must live within easy travelling distance from Anfield.